Ricoh SP C420DN-KP - Aficio Color Laser Printer Manual de configuración rápida - Página 6
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HotSpot Printer Quick Setup Guide
Troubleshooting section
No.
Issue
1
Service is not
running, i.e.,
default printer
display
message does
not read: [For
Print
Release,
Press OK]
2
Cannot print
•
Perform the following steps to restart the service:
1.
Turn printer power OFF.
2.
Disconnect the USB keypad cable (from rear of printer).
3.
Turn printer power ON.
4.
Wait approx. 90 seconds after [Ready] is displayed on printer LCD.
5.
Turn printer power OFF.
6.
Reconnect the USB keypad cable.
7.
Turn printer power ON.
8.
Wait approx. 90 seconds after [Ready] is displayed on printer LCD. The
message [Print Release Press OK] should appear on the LCD.
9.
To determine service status, go to No. 2.
•
To check service status press the [?] key on the HotSpot keypad.
The printer LCD will display one of the following messages:
-
[PrinterOn x.x LicenseValid]. Indicates that Mobile Printing Service
application is working properly.
-
[PrinterOn x.x InternetDown]. This indicates that the printer cannot
get proper connection to the Mobile Printing Service Server. Please check
printer network settings (IPv4, DHCP, DNS, etc.). Also see No. 3, below.
-
[PrinterOn x.x NoLicense]. This indicates that the application cannot
get a valid license from the Mobile Printing Service Server. Please check
printer's network settings (IPv4, DHCP, DNS, etc.).Please check that the
printer's time and date are set correctly. See No. 4.
Action