►Do Not Disturb (DND)
You can use the Do Not Disturb button to mute the audible ringer on your phone. When is enabled, your incoming calls are
forwarded to another number, such as your voicemail. The DND feature affects all the lines on your phone.
1. Press the Do Not Disturb button to turn on DND.
● Visual confirmation displays briefly.
2. Press the button again to turn off DND.
● Visual confirmation displays briefly.
►Divert (softkey feature) Sends incoming or connected call to your voice mailbox
1. When receiving an incoming call or while connected to a call, press the Divert softkey.
2. The Divert softkey feature automatically transfers a call to your voice mailbox. Caller will hear your voice message greeting
and can leave you a message.
►Call Park (softkey feature)
1. While connected to a call, press the Park softkey, then hangup. Your phone displays the number where the system parked
the call. The parked call is placed on hold.
2. To retrieve the parked call from another Cisco Unified IP Phone, go to another phone within your location, lift handset and
dial the call park number where call is parked, to retrieve the call.
3. If call is not retrieved within a certain amount of time you will receive an alert tone, at which time you can:
● Press the Answer softkey to answer the call your phone.
● Retrieve the call from another phone.
Note:
Recall timer on a "Parked" call is
►Call Pickup
Assigned to selected phones only
To automatically answer a call that is ringing on another extension within your call pickup group.
1. Lift handset, press PickUp button.
Note:
your extension must be configured in the same call pickup group by the system administrator.
►Last Number Redial (softkey feature)
1. Dials the last number dialed from your phone, press Redial softkey.
►Call Forward No Answer – FYI (Ring No Answer Timer)
1. This is a system wide parameter, however can be changed by the system administrator on an individual line basis.
2. Lines ring approximately 4 times (16 secs) before forwarding to the "no answer" destination (e.g., your voicemail box).
►Forward All (softkey feature)
When Forward All is activated, calls are routed directly to destination number (e.g., voice mail)
1. Press the Forward All softkey. You hear two beeps, then dial tone.
2. Enter the 5 digit extension number you wish to forward your calls to.
3. To verify that your calls are forwarded, look for:
● A Forward All icon
● The forwarding information on the display header.
3. To forward calls directly to voice mail, press Forward All softkey, then the Message
4. To cancel, press the Forward Off softkey.
Note:
You can setup Forward All from your phone for any line by pressing the line button first.
►Call Back (softkey feature)
Allows you to receive an audio and visual notification on your phone when a busy or unavailable party becomes available.
1. Press the Callback softkey while listening to the busy tone or ring sound.
● A confirmation screen displays on the phone.
2. Press the Exit softkey to exit the confirmation screen, if desired.
● The phone alerts you when the line is free.
3. Press the Dial softkey to place the call again, if desired.
Assigned to selected phones only
120
seconds, call will recall to the line that "Parked" the call.
on the line label.
8
button.
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