Cisco Catalyst 3560-E Series Manual de introducción - Página 20

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In Case of Difficulty

If you experience difficulty, help is available in this section and also on Cisco.com. This section

includes Express Setup troubleshooting, how to reset the switch, how to access help online, and where

to find more information.

If Express Setup does not run, or if the Express Setup page does not appear in your browser:

• Did you verify that POST successfully ran

before starting Express Setup?

• Did you press the Mode button while the

switch was still running POST?

• Did you try to continue without confirming

that the switch was in Express Setup mode?

• Does your PC have a static IP address?

• Did you connect the Ethernet cable to the

console port instead of to a 10/100/1000

Ethernet port or the 10/100 Ethernet

management port on the switch?

• Did you wait 30 seconds after you connected

the switch and the PC before you entered the

IP address in your browser?

• Did you enter the wrong address in the

browser, or is there an error message?

If not, make sure that only the SYST and STAT

LEDs are green before pressing the Mode button

to enter the Express Setup mode.

POST errors are usually fatal. Contact your Cisco

technical support representative if your switch

fails POST.

If yes, wait until POST completes. Power cycle the

switch. Wait until POST completes. Confirm that

the SYST and STAT LEDs are green. Press the

Mode button to enter Express Setup mode.

Verify that all LEDs above the Mode button are

green. (The RPS LED is off.) If necessary, press

the Mode button to enter Express Setup mode.

If yes, change your PC settings to temporarily use

DHCP before connecting to the switch.

If yes, disconnect the cable from the console port.

Then connect the cable to an Ethernet port on the

switch and on the PC. Wait 30 seconds before you

enter 10.0.0.1 in the browser.

If not, wait 30 seconds, re-enter 10.0.0.1 in the

browser, and press Enter.

If yes, re-enter 10.0.0.1 in the browser, and press

Enter.