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Our appliances are produced with the greatest of

care. However, a defect may still occur. Our consumer

services department will repair this upon request,

either during or after the guarantee period. The

service life of the appliance will not, however, be

reduced as a result.

This declaration of guarantee terms is based on

European Union Directive 99/44/EC and the

provisions of the Civil Code. The statutory rights that

the consumer has under this legislation are not

affected by this declaration of guarantee terms.

This declaration does not affect the vendor's statutory

warranty to the end user. The appliance is guaranteed

within the context of and in adherence with the

following terms:

1. In accordance with provisions laid down in

paragraphs 2 to 15, we will remedy free of charge

any defect that occurs within 24 months from the

date the appliance is delivered to the first end

user. These guarantee terms do not apply in the

event of use for professional or equivalent

purposes.

2. Performing the guarantee means that the

appliance is returned to the condition it was in

before the defect occurred. Defective parts are

replaced or repaired. Parts replaced free of charge

become our property.

3. So as to avoid more severe damage, the defect

must be brought to our attention immediately.

4. Applying the guarantee is subject to the consumer

providing proof of purchase showing the purchase

and/or delivery date.

5. The guarantee will not apply if damage caused to

delicate parts, such as glass (vitreous ceramic),

synthetic materials and rubber, is the result of

inappropriate use.

6. The guarantee cannot be called on for minor

faults that do not affect the value or the overall

reliability of the appliance.

7. The statutory warranty does not apply when

defects are caused by:

a chemical or electrochemical reaction

caused by water,

abnormal environmental conditions in

general,

unsuitable operating conditions,

contact with harsh substances.

8. The guarantee does not apply to defects due to

transport which have occurred outside of our

responsibility. Nor will the guarantee cover those

caused by inadequate installation or assembly,

lack of maintenance or failure to respect the

assembly instructions or directions for use.

9. Defects that result from repairs or measures

carried out by people who are not qualified or

expert or defects that result from the addition of

DECLARATION OF GUARANTEE TERMS

(BELGIUM)

non-original accessories or spare parts are not

covered by the guarantee.

10. Appliances that are easy to transport may be

delivered or sent to the consumer services

department. Home repairs are only anticipated

for bulky appliances or built-in appliances.

11. If the appliances are built-in, built-under, fixed or

suspended in such a way that removing and

replacing them in the place where they are fitted

takes more than half an hour, the costs that result

therefrom will be charged for. Connected damage

caused by these removal and replacement

operations will be the responsibility of the user.

12. If, during the guarantee period, repairing the

same defect repeatedly is not conclusive, or if

the repair costs are considered disproportionate,

in agreement with the consumer, the defective

appliance may be replaced with another appliance

of the same value.

In this event, we reserve the right to ask for a

financial contribution calculated according to the

length of time it has been used.

13. A repair under guarantee does not mean that the

normal guarantee period will be extended nor

that a new guarantee period begins.

14. We give a twelve month guarantee for repairs,

limited to the same defect.

15. Except in the event where liability is legally

imposed, this declaration of guarantee terms

excludes any compensation for damage outside

the appliance for which the consumer wishes to

assert his rights. In the event of legally admitted

liability, compensation will not exceed the

purchase price paid for the appliance.

These guarantee terms are only valid for appliances

purchased and used in Belgium. For exported

appliances, the user must first make sure that they

satisfy the technical conditions (e.g.: voltage,

frequency, installation instructions, type of gas, etc.)

for the country concerned and that they can withstand

the local climatic and environmental conditions. For

appliances purchased abroad, the user must first

ensure that they meet the qualifications required in

Belgium. Non-essential or requested adjustments

are not covered by the guarantee and are not possible

in all cases.

Our consumer services department is always at your

disposal, even after the guarantee period has expired.

Address for our consumer services department:

ELECTROLUX HOME PRODUCTS BELGIUM

Bergensesteenweg, 719 – 1502 LEMBEEK

Tel. 02.3630444