Custom Spa Cover Bora Manual del usuario y garantía - Página 4

Navegue en línea o descargue pdf Manual del usuario y garantía para Accesorios para balnearios Custom Spa Cover Bora. Custom Spa Cover Bora 17 páginas.

Imprimir página
determination  of  the  claim  validity,  Custom  Spa  Cover  will  either  repair  or  replace  for  a  vinyl  
identical   t o   t he   i nitial   o rder.  
 
2 HOW   T O   U SE   T HE   G UARANTEE  
 
2.1
CONDITIONS  
 
2.1.1 The   g uarantee   i s   i ssued   b y   t he   m anufacturer,   n ot   b y   C ustom   S pa   C over.  
2.1.2 Custom   Spa   Cover   a cts   as   an   intermediary   b etween   the   customer   and   t he  
manufacturer.  
2.1.3 The  standard  guarantee  applies  only  to  products  that  are  defective  or  damaged  by  the  
manufacturer   o r   d amaged   i n   t ransport   ( by   t he   d elivery   c ompany).     P hotographs   s howing  
the   damaged   or   defective   area   should   be   sent   by   e-­‐mail   at   this   address:  
[email protected].     C ustom   S pa   C over   r eserves   t he   r ight   t o   r efuse   g uarantee  
claims   if   these   documents   are   not   submitted,   are   incomplete,   or   are   not   sufficiently  
precise.     T he   g uarantee   i s   n ot   a pplicable   i f   t he   p roduct   w as   m odified   o r   a ltered   b etween  
the   d ate   o f   d elivery   a nd   t he   d ate   o f   t he   g uarantee   c laim.  
2.1.4 The  guarantee  covers  neither  the  cost  of  shipping  nor  the  risks  associated  with  drop  
off   a nd   p ick   u p   o f   t he   c over,   F oam   o r   v inyl.  
2.1.5 The   s pa   c over   m ust   h ave   b een   p aid   i n   f ull.  
2.1.6 Handling   f ees   m ay   b e   a pplicable   t o   g uarantee   c laims.  
2.1.7 The  client  must  arrange  pick  up  of  the  cover,  Foam  or  vinyl  with  the  delivery  company,  
and   c over   t he   f ees   i f   n ecessary.  
2.1.8 The   c lient   i s   r esponsible   f or   c leaning   a nd   p acking   t he   c over,   F oam   o r   v inyl   p rior   p ick   u p.  
2.1.9 The  spa  cover  must  be  picked  up  from  the  same  address  it  was  delivered  to  (as  printed  
on   t he   o rder   f orm).     I f   n ot,   C ustom   S pa   C over   r eserves   t he   r ight   t o   r efuse   t he   g uarantee  
claim.  
2.1.10 Custom   Spa   Cover   promises   to   replace   or   repair   the   cover   if   after   the   manufacturer's  
inspection   i t   i s   s hown   t o   b e   u nder   g uarantee.  
2.1.11 The  repaired  or  the  replacement  cover  will  be  delivered  to  the  purchaser  within  ninety  
(90)   days   from   receipt   of   defective   spa   cover.     If   it   is   o nly   t he   f oams   o r   vinyl,   t he  
customer  agrees  to   r emove   i t/them   a nd  to  place  it/them  in  a  box.     A  Custom  Spa  Cover  
representative   w ill   e mail   y ou   t he   n ext   s teps   a nd   t he   d ocuments   n eeded   f or   s hipping.  
 
2.2
EXCLUSIONS   A ND   R ESTRICTIONS  
 
2.2.1 STANDARD   G UARANTEE  
 
Custom   S pa   C over's   g uarantee   d oes   n ot   c over   t he   f ollowing   s ituations:  
2.2.1.1 If   t he   c over   w as   f abricated   t o   t he   s pecifications   o f   t he   c lient,   a nd   t hat   o rder   w as   f illed  
as   per   those   specifications,   no   exchange   or   claim   can   be   made,   except   if   the   cover  
was   damage   in   the   shipping   process.   In   the   event   t hat   the   c over   i s   manufactured  
to   c ustomer's  specifications   a nd   t hat  it   d oes  not   f it  or  if  the   c ustomer  fails  to   p rovide  
1-­‐888-­‐514-­‐7727  
 
 
Unknown
Field Code Changed
  |   4