Datalogic HANDSCANNER Manuel de démarrage rapide - Page 3
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TROUBLESHOOTING
HANDSCANNER IS NOT WORKING
PROBLEM
HandScanner is not reacting /
HandScanner is not scanning
a barcode.
Battery symbol of the HandScanner
flashes red.
HANDSCANNER SCANS BADLY
PROBLEM
The crosshairs
/
(
)
scan dot
light up, but
(
)
the barcodes are hard to scan.
NO TRANSMISSION OF BARCODE DATA
PROBLEM
Barcode data is not transferred.
PROBLEM COULD NOT BE SOLVED?
Hard Reset:
1. Insert the HandScanner in the Hand Trigger.
2. Hold the trigger pressed for about 15 seconds
3. Release the trigger. Press the trigger again for
about 2 seconds to reactivate the HandScanner.
STANDARD SETTINGS:
DIRECTIVES AND CERTIFICATION:
Barcode Suffix: Enter (CR)
2014/53/EU Radio Equipment Directive (RED)
2011/65/EU Restriction of Hazardous Substances (RoHS)
820118500 Rev. A
SOLUTION
Battery is not charged.
Charge the HandScanner in the Datalogic Charging Station for
at least 20 min.
Hand Trigger is defective.
Change the Hand Trigger.
Battery charge is low.
Charge the HandScanner in the Datalogic Charging Station for
at least 20 min.
SOLUTION
HandScanner glass is dirty.
Clean the HandScanner glass with a cotton swap.
Scanning distance is not optimally used.
Position the HandScanner closer or further away from the
barcode label and scan.
For standard range: 3.9 - 31.5 in (10-80 cm)
For mid range: 11.8 - 59 in (30-150 cm).
The barcode label cannot be read.
Create new barcode label.
SOLUTION
HandScanner is not connected to the end device.
1. Scan the Pairing Barcode on the end device /
Datalogic Gateway / in Insight Mobile App.
2. Wait until the HandScanner is connected to the end device and
lights up blue twice briefly after a successful connection.
NEED HELP?
datalogic.com/support
Datalogic S.r.l.
Via San Vitalino 13
40012 Lippo
Calderara di Reno BO, Italy
www.datalogic.com