DataRemote VAB-1 Manuel de l'utilisateur - Page 7
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E911 Disclaimer
PLEASE READ THE FOLLOWING IMPORTANT 911 INFORMATION
The POTS in a BOX® and related Services relies on an Internet -based IP network and
adequate power or battery to function.
This Section provides important information for Customer about emergency calling, including
911/E911 services in the U.S. for this Service. In compliance with the Federal Communications
Commission (FCC) WC Docket No. 05-196, DataRemote, Inc. hereby advises all current and
potential customers that enhanced E911/911
calling services are available at this time but may not be available in all service areas and
may/or may not function the same as traditional 911 Services.
YOU ACKNOWLEDGE THAT DATAREMOTE DOES NOT OFFER ALTERNATE PRIMARY
LINE OR LIFELINE SERVICES.
IT IS STRONGLY RECOMMENDED THAT YOU ALWAYS HAVE AN ALTERNATIVE
MEANS OF ACCESSING TRADITIONAL 911 OR EMERGENCY DIALING SERVICES.
In some instances, 911 service may not be available when using an Interconnected VoIP
service or may be limited in comparison with traditional 911 telephone or commercial mobile
radio service ("CMRS") service. These instances include, but are not limited to:
•
9-1-1 is dialed from a location other than the Registered Location last provided;
•
The broadband connection (wired, wireless and/or Wi-Fi) is unavailable, or has been
disrupted or impaired;
•
The data service upon which the broadband connection is dependent is terminated or is
disrupted or impaired;
•
Loss of electrical or battery power;
•
Network Congestion/outages;
•
Customer or User terminal equipment is not configured correctly;
•
Applicable equipment set-up instructions are not properly followed;
•
Delays have occurred in processing a newly updated registered location;
•
Customer has not provisioned and connected PSTN service for one or more locations;
•
Customer has not updated DataRemote or Service provider of change of Registered
Location;
•
Payment of your subscription service.
Accordingly, Customer should always have an alternate means of accessing traditional 911
services, or other applicable emergency calling services, and such alternative means should
include the ability to access 911 services, or other applicable emergency services, through the
Public Switched Telephone Network where available. Failure to update Registered Location
information may result in emergency calls being routed to the incorrect Public Service
Answering Point (PSAP), preventing or delaying emergency response. If Customer changes
the phone number used for 911 calling, Customer must register the new E911 CLID number
and its associated address with DataRemote, in order to enable 911 capabilities for the updated
number. Failure to do so may result in 911 services not being available to Customer when
using an unregistered phone number
Copyright ©2022 - All rights reserved by DataRemote Incorporated.
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