DataRemote VAB-1 Panduan Pengguna - Halaman 7

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E911 Disclaimer

PLEASE READ THE FOLLOWING IMPORTANT 911 INFORMATION

The POTS in a BOX® and related Services relies on an Internet -based IP network and

adequate power or battery to function.

This Section provides important information for Customer about emergency calling, including

911/E911 services in the U.S. for this Service. In compliance with the Federal Communications

Commission (FCC) WC Docket No. 05-196, DataRemote, Inc. hereby advises all current and

potential customers that enhanced E911/911

calling services are available at this time but may not be available in all service areas and

may/or may not function the same as traditional 911 Services.

YOU ACKNOWLEDGE THAT DATAREMOTE DOES NOT OFFER ALTERNATE PRIMARY

LINE OR LIFELINE SERVICES.

IT IS STRONGLY RECOMMENDED THAT YOU ALWAYS HAVE AN ALTERNATIVE

MEANS OF ACCESSING TRADITIONAL 911 OR EMERGENCY DIALING SERVICES.

In some instances, 911 service may not be available when using an Interconnected VoIP

service or may be limited in comparison with traditional 911 telephone or commercial mobile

radio service ("CMRS") service. These instances include, but are not limited to:

•

9-1-1 is dialed from a location other than the Registered Location last provided;

•

The broadband connection (wired, wireless and/or Wi-Fi) is unavailable, or has been

disrupted or impaired;

•

The data service upon which the broadband connection is dependent is terminated or is

disrupted or impaired;

•

Loss of electrical or battery power;

•

Network Congestion/outages;

•

Customer or User terminal equipment is not conﬁgured correctly;

•

Applicable equipment set-up instructions are not properly followed;

•

Delays have occurred in processing a newly updated registered location;

•

Customer has not provisioned and connected PSTN service for one or more locations;

•

Customer has not updated DataRemote or Service provider of change of Registered

Location;

•

Payment of your subscription service.

Accordingly, Customer should always have an alternate means of accessing traditional 911

services, or other applicable emergency calling services, and such alternative means should

include the ability to access 911 services, or other applicable emergency services, through the

Public Switched Telephone Network where available. Failure to update Registered Location

information may result in emergency calls being routed to the incorrect Public Service

Answering Point (PSAP), preventing or delaying emergency response. If Customer changes

the phone number used for 911 calling, Customer must register the new E911 CLID number

and its associated address with DataRemote, in order to enable 911 capabilities for the updated

number. Failure to do so may result in 911 services not being available to Customer when

using an unregistered phone number