IKEA MATMASSIG Manuel - Page 40

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IKEA MATMASSIG Manuel
ENGLISH
Problem
Residual heat indicator is
not displaying anything.
There is no signal when
you touch panel symbols.
comes on.
and a number come on.
comes on after switch‐
ing on the appliance.
comes on.
comes on.
Possible cause
The cooking zone was only
on for a short time and is
therefore not hot.
The signals are deactivated.
Unsuitable cookware.
No cookware on the cooking
zone.
The diameter of the bottom
of the cookware is too small
for the cooking zone.
There is an error in the hob.
The electrical connection is
incorrect.
Automatic Switch Off and the
overheating protection for
the cooking zone operate.
The electrical connection is
incorrect. The hob is connec‐
ted to one phase only.
The electronics may be dam‐
aged.
Remedy
If the cooking zone is supposed
to be hot, call the After Sales
Service.
Activate the signals. Refer to
"OffSound Control".
Use suitable cookware.
Place cookware on the cooking
zone.
Move onto a smaller cooking
zone.
Disconnect the hob from the
electrical supply for some time.
Disconnect the fuse from the
electrical system of the house.
Connect it again. If
on again, speak to an author‐
ised installer.
Check if the appliance is cor‐
rectly connected to the electri‐
cal supply. Ensure a correct in‐
stallation by calling an author‐
ised installer.
Switch off the appliance. Re‐
move the hot cookware. After
approximately 30 seconds acti‐
vate the cooking zone again.
should disappear, Residual
heat indicator can stay. Cool
down the cookware and check
it with "Cookware guidance".
Check if the appliance is cor‐
rectly connected to the electri‐
cal supply. Ensure a correct in‐
stallation by calling an author‐
ised installer.
Contact your IKEA store call
centre.
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