Dell C3422WE Manuel - Page 19
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Problem
What you
experience
Monitor
Monitor
buttons (Mute
buttons (Mute
/ Volume down
/ Volume down
/ Volume up /
/ Volume up /
Hookswitch)
Hookswitch)
not working
not working
with Microsoft
on Microsoft
Teams
App
Teams
®
Chrome OS /
Ubuntu
Video recording
Video recording
not working
App not working
with Win 7
Headset with
Headset with
Mic (3.5mm
Mic (3.5mm
combo jack) not
combo jack) not
working with
working with
monitor mute /
monitor mute /
unmute button
unmute button
when camera
module is pop in
(retracted)
When press
When press
either Volume
either Volume
down / Volume
down / Volume
up or Mute
up or Mute
button, LED not
button, LED
blink
not blink when
connected to
HDMI or DP only
Camera or Mic
Camera or Mic
not working
not working
when connected
to HDMI or DP
only
5. Trouble Shooting Instructions
Possible solutions
Use Microsoft Teams
tasks:
• Call Icon to accept / hang up call
• Volume down / Volume up adjustment
• Mic mute / unmute
• Camera on / off
App with
®
• Windows 7 not support
• Switch to Windows 10
• Use UC App (e.g. Microsoft Teams, Skype
for Business, Zoom, etc.) Mic Icon to mute /
unmute
Connect USB A – B cable
Connect USB A – B cable
App to perform the below
®