Cisco 7902G - Unified IP Phone VoIP Manuel de démarrage rapide - Page 17

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General Troubleshooting Tips

Refer to the following table for some general troubleshooting
information for your phone.
Problem
The phone Hold and
Menu buttons are lit or
flashing after the phone is
connected to power.
No dial tone.
The phone does not ring. Check the ring volume setting. See
The Menu button was
accidentally pressed and
you entered the IVR
system.
The phone Hold button
flashes red and the Menu
button flashes green at
the same time.

Obtaining Documentation

Cisco provides several ways to obtain documentation, technical
assistance, and other technical resources. These sections explain
how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation on the
World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
Explanation
Your phone did not initialize
correctly. Contact your system
administrator who will help you
troubleshoot the problem.
Check that all the cable
connections are secure and that
the phone is properly connected to
power. See the "Connecting Your
Phone" section on page 4.
the "How Do I Adjust the Ring
Volume?" section on page 12.
Hang up the phone to exit.
The phone's firmware is being
upgraded. After the upgrade, all
LEDs on the phone should be off.
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