Cisco 7940G Manuel - Page 13

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Transferring Calls

Transfer redirects a connected call to another party, which may be another user on

your phone system or even an outside party.

If you want to...

Blind Transfer - Transfer a call without talking

to the transfer recipient.

Attended Transfer - Talk to the transfer

recipient before completing the transfer.

Use One-Touch Dials speeds up transferring

calls. See the Web Portal section on how to

establish One-Touch Dials.

To abort a transfer and return to the original

call.

Forwarding All Calls to Another Number

You can use "Call Forward All" to redirect incoming calls for your phone to another

phone number.

If you want to...

Activate Call Forwarding

Cancel Call Forwarding

Tip: When call forwarding is activated, your phone will display this information on

the phone's idle screen whenever the phone is idle with no calls.

Do Not Disturb (DND)

Placing your phone in [DND] keeps your phone from ringing. It will also show you

as unavailable in Our Phones with a bold X.

Then...

From an active call, press [Trnsfr]. Then, dial

the number of the party to transfer the call

to. When the call starts ringing through, press

[Trnsfr] again.

From an active call, press [Trnsfr]. Dial the

number of the party you wish to potentially

transfer to. Wait for the transfer recipient to

answer. To complete the transfer, press [Trnsfr]

again. To abort the transfer and return to the

original call, press [EndCall] on the call with

the transfer recipient. Then, highlight the

original phone call and press [Resume].

From an active call, press the corresponding

One-Touch Dial. This will initiate the transfer.

You can wait for the party to answer and then

press [Trnsfr] or when the call starts ringing

press [Trnsfr] and the call will be transferred to

that party.

Press [EndCall] on the call with the transfer

recipient even if it is still ringing then highlight

the original phone call and press [Resume].

Then...

Press [CFwdAll] (press [more] if necessary to

show [CFwdAll] ). From the "Forward All"

screen, press [Change]. Enter the number to

forward calls to, then press [OK]. Finally,

press [Exit].

Press [CFwdAll]. Press [Cancel]. Finally,

press [Exit].