ACU-RITE 02033 Manuel d'instruction - Page 10

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Troubleshooting

Problem

• Verify under Status that data was received from the

indoor display. The timestamp should update every

18-36 seconds.

• Verify that you created an account or logged into an

existing account at www.MyAcuRite.com or in the

AcuRite app, and that you input the display's

DEVICE ID as a part of the account setup.

• Verify the PC that the display is connected to is

Cannot access data

always powered ON.

online or on the

• Verify the PC that the display is connected to is

always connected to the internet.

AcuRite mobile app

• Verify that the display's DEVICE ID is entered

correctly in the PC Connect software on your PC.

• Verify that "Sharing" is enabled in the PC Connect

software on your PC.

• Verify that the display's DEVICE ID is correct in your

www.MyAcuRite.com and/or AcuRite mobile app account.

• Follow on-screen troubleshooting steps in the PC

Connect software.

• Verify that the USB cable is securely connected to the

display AND to the PC.

• Verify the display is powered ON.

No data received from

• Restart the PC Connect software.

indoor display

• Unplug the USB cable from the PC for 1 minute,

then plug the cable back in again.

• USB port may be malfunctioning, try using a different

USB port.

If your AcuRite product does not operate properly after trying

the troubleshooting steps, visit www.AcuRite.com or call

(877) 221-1252 for assistance.

Possible Solution

Care & Maintenance

Display Care

Clean with a soft, damp cloth. Do not use caustic cleaners or abrasives. Keep away

from dust, dirt and moisture. Clean ventilation ports regularly with a gentle puff of air.

5-in-1 Sensor Care

Clean the Sensor

Clean with a soft damp cloth. Do not use caustic cleaners or abrasives that will mar the

polished surfaces of the rain collection funnel or the solar cell. Scratches will result in

decreased performance and reliability.

Insect Prevention

Insects may cause obstructions and interrupt data by nesting in or on the 5-in-1 sensor.

To limit this problem, spray sensor with a household insect repellent. Consult the insect

repellent instructions prior to use.

Snow & Freezing Weather

The 5-in-1 sensor will not be damaged by freezing conditions. NOTE: If the rain collec-

tor cup fills with snow and then melts, it will register as rain on the display.

Clean the Rain Collector Cup

Remove and empty rain collector debris filter. The debris filter is located in the rain col-

lector funnel. Remove from the top by gently squeezing and pulling out.

Clean the Wind Vane & Anemometer

Remove foreign matter from the outside of the sensor for free movement of the wind

vane and anemometer. If needed, use a small amount of spray lubricant, clear silicone

or graphite powder on the anemometer for improved movement.

Calibration

The indoor / outdoor temperature and humidity readings, and barometric

pressure can be calibrated on the display to improve accuracy. Calibration can

improve accuracy when sensor placement or environmental factors impact the

data accuracy.

1. To access calibration mode, press AND HOLD the "

buttons simultaneously for at least 5 seconds.

2. To adjust the currently selected (flashing) item, press and release the "

or "

" buttons to calibrate the data value higher or lower from the actual

reading.

3. To save your adjustments, press and release the " S E T " button to adjust the

next preference. The " " icon will remain illuminated next to calibrated

values.

", "S E T ", and "