Questions and Answers
Below are the answers to some of the most common queries. For more information, go to www.toshiba.co.uk
Q
Why is there no sound or picture?
Check the television is not in standby mode.
A
Check the mains plug and all mains connections.
Q
Why is there a picture but no sound?
Check the volume has not been turned down or that
A
sound mute has not been selected.
Q
What can cause a poor picture?
Interference or a weak signal. Try a different
A
television station.
Q
Why doesn't the video/DVD being played show
on screen?
Make sure the VCR or DVD player is connected to
A
the television as illustrated in the beginning
chapters, then select the correct input by pressing
SOURCE.
Q
Why is the VCR/DVD picture in black and white?
Check the correct input has been chosen.
A
Q
Why is there a good video picture but no sound?
Check the SCART lead connection.
A
Q
Why doesn't the remote control work?
Check the batteries aren't exhausted or inserted
A
incorrectly.
40BV701B_MB65_[GB]_(IB_INTERNET)_DVB-T_(3910UK)_10073323.indd 46
40BV701B_MB65_[GB]_(IB_INTERNET)_DVB-T_(3910UK)_10073323.indd 46
Questions
and
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Answers
Q
Why don't the controls of the television work?
Check that CHILD LOCK is not selected.
A
Q
Why is the sound only coming from one speaker
when stereo sound is selected?
Check that the balance in the SOUND menu hasn't
A
been set to one side.
Q
Why are there problems with analogue text
service?
Good performance of the analogue text depends
A
on a good strong broadcast signal. This normally
requires a roof or loft aerial. If the text is
unreadable or garbled, check the aerial. Go to the
main index page of the analogue text service and
look for the User Guide .
Q
What is DVB-T?
Digital Video Broadcast via an aerial/antenna.
A
Q
How are radio channels selected?
You can select them via the Channel List.
A
Q
What can be done if the PIN number has been
forgotten?
You can reset TV and perform first time
A
installation. Ensure that no-one else can
use this by removing the Owner's Manual.
Q
Why are there horizontal stripes and/or blurred
images on the screen when in PC mode?
The Phase may need adjustment. Select PC
A
Settings and highlight Phase and adjust until the
picture cleared.
03.10.2011 19:02:16
03.10.2011 19:02:16
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