Xerox Phaser 7760 Manuel d'entretien - Page 15

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Également pour Xerox Phaser 7760 : Caractéristiques (1 pages), Manuel de l'utilisateur (35 pages), Manuel de l'évaluateur (20 pages), Manuel complémentaire (16 pages), Manuel de configuration (2 pages), Manuel de référence rapide (5 pages), Manuel de l'évaluateur (20 pages), Fiche d'instruction (6 pages), Fiche d'instruction (14 pages), Manuel de l'évaluateur (21 pages), Manuel de l'évaluateur (18 pages), Comparaison concurrentielle (2 pages), Comparaison concurrentielle (1 pages)

Date Issued: 11 Jan 2007

SF 224

Product: Phaser 7760

Operational Groups: All

PROBLEM:

The Phaser 7760 no longer recognizes the Imaging Units as the correct

ones for the product after the Engine NVRAM board (MCU-MF NVM

PWB, P/N 160K76652) is changed.

If the Store Engine NVRAM function is not performed before replacing

the Engine NVRAM Board, the correct parameter for recognizing Phaser

7760 Imaging Units will be lost.

CAUSE:

The Engine NVRAM Board is a common part used in many different

products. In order to function correctly in a particular product, a

number of parameters must be programmed. One of these parameters is

the unique code that recognizes the Imaging Units specifically

designated for that product. These codes are programmed to the Engine

NVRAM Board during production. In order to be written correctly to a

replacement NVRAM board, the Store Engine NVRAM and Resetting

NVRAM procedures within diagnostics should be followed.

SOLUTION:

If the Phaser 7760 Image Unit are no longer correctly recognized after

replacing the Engine NVRAM Board and the Resetting NVRAM

procedure within diagnostics does not restore this functionality;

1. Send the Image Unit ID postscript snippet to the printer.

a. This snippet can be downloaded from:

http://www.office.xerox.com/

trademarks of Xerox Corporation in the United States and/or other countries.

SERVICE FLASH

2. Verify that the printer recognizes the Image Units correctly after

the snippet has been downloaded.

3. Perform the Store Engine NVRAM procedure in diagnostics.

Complete the part's green card and include it with each part returned

North America: Return replaced parts to the logistics center named o

the shipping box's pre-printed return shipping label.

Outside North America: Return parts as per your normal channels.

PART INVENTORY STRATEGY

N/A.

JAB

b. Select Drivers and Utilities and enter 7760 in the product

name field.

c. If necessary, instructions for Downloading Firmware

Update Files can be obtained on the same web page.

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