CO2 Meter RAD-0501A Petunjuk Pengoperasian - Halaman 4
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17. Support & Warranty
Support
The quickest way to obtain technical support is via email. Please send all
support enquires to [email protected]. In your email, please include
a clear, concise definition of the problem and any relevant troubleshooting
information or steps taken so far, so we can duplicate the problem and
quickly respond to your inquiry.
Warranty
This unit comes with a 1 YEAR (warranty period) limited manufacturer's
warranty, starting from the date the unit was shipped to the buyer. During
this period of time, CO2Meter.com warrants our products to be free from
defects in materials and workmanship when used for their intended
purpose and agrees to fix or replace (at our discretion) any part or product
that fails under normal use. To take advantage of this warranty, the product
must be returned to CO2Meter.com at your expense. If, after examination,
we determine the product is defective, we will repair or replace it at no
additional cost to you. This warranty does not cover any products that
have been subjected to misuse, neglect, accident, modifications or repairs
by you or by a third party. No employee or reseller of CO2Meter.com's
products may alter this warranty verbally or in writing.
Returns
If the product fails under normal use during the warranty period, an RMA
(Return Material Authorization) number must be obtained from
CO2Meter.com. After the item is received, CO2Meter.com will repair or
replace the item at our discretion. To obtain an RMA number, please call
CO2Meter.com at (385) 256-4910. When requesting an RMA number,
please provide the reason for return and original order number. If we
determine that the product failed due to improper use (water damage,
dropping, tampering, electrical damage etc.) or abuse, or if it is beyond the
warranty period, we will inform you of the cost to fix or replace your device.
Rev 11 July 2016
Return Instructions
If you are returning your device due to a warranty claim (with an RMA
number) and you still have the unit original package, please use it to ship
your unit to us. Please make sure to include the provided RMA number on
the outside of the box, preferably on the shipping label. Make sure you
secure the unit inside the package properly to prevent any damage during
transit that could void your device's warranty. Finally, please ship your
device to the address shown under the "Contact Us" section below.
CO2Meter.com will not, under any circumstances, be responsible for your
shipment expenses and no refund will be issued for shipping charges
necessary for you to ship the unit to us.
Liability
All liabilities under this agreement shall be limited to the actual cost of the
product paid to CO2Meter.com. In no event shall CO2Meter.com be liable
for any incidental or consequential damages, lost profits, loss of time, lost
sales or loss or damage to data, injury to person or personal property or
any other indirect damages as the result of use of our products.
Contact us: We're here to help!
If the troubleshooting guide above doesn't help you solving your problem
or for more information, please contact us using the information below.
(386) 256-4910 (M-F 9:00am–5:00pm EST)
www.CO2Meter.com
CO2Meter, Inc.
131 Business Center Drive
Ormond Beach, FL 32174
Phone: 386-872-7665 | Fax: 866-422-2356
Email:
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Ref. No.:062015