5th Wheel TDR01Z Manual Petunjuk Asli - Halaman 12

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13. Troubleshooting

Fault

Cause of fault

No power after powering on

It is in the locking state.

The motor fails to start after

1. It is in the braking state;

powering on and turning

2. It is in the parking state;

the handlebar.

3. The speed does not reach 6km/h;

4. The starting switch is faulty.

Insuﬃcient endurance

1. The battery is undercharged;

mileage

2. The tire pressure is insuﬃcient;

3. Frequently start the brake;

4. The battery is aging or degraded

normally;

5. The ambient temperature is

low and the battery capacity is

degraded.

The battery is not charging.

1. The charger plug is not inserted

properly;

2. The battery temperature is too

low;

3. The battery temperature is too

high.

No display on the instrument.

1. The power connector is damaged;

2. The power converter is damaged;

3. The instrument is faulty.

Solution

1. Unlock the E-bike.

1. Whether the brake handle is

in the braking state;

2. Release the P gear;

3. Ride to 6km/h;

4. Please contact the after-sales

service worker.

1. Check the charger and conﬁrm

whether is is damaged;

2. Check the tire pressure before

each use;

3. Develop good riding habits;

4. Replace the battery;

5. It is a normal phenomenon.

1. Check whether the plug is loose;

2. Wait for the battery to return to

charging temperature;

3. Wait for the battery to return to

charging temperature.

1. Check whether the battery plug

is inserted properly;

2. Charge the battery when it is

undervoltage;

3. Contact the after-sales service

worker to replace the damaged

parts.

14. Maintenance & Repair

Regularly check the complete E-bike

• Check whether the fasteners are locked and whether the joints of various parts are normal;

• Check whether the pattern of the outer tire is worn or cracked, whether the front and rear tire pressure

is appropriate, and whether the drive system is smooth;

• Check whether the brake system is running properly;

E-bike storage method

• In case of not using this product for a long time, do not store it outdoors, or under strong light or below zero

temperature for a long time. Keep it from the heat source (e.g. heating equipment, etc.) not less than 2cm;

• Store in a dry, clean and well-ventilated indoor environment, with a temperature of 10°C - 45°C and a relative

humidity of not more than 90%;

• In case of not using the E-bike for a long time, charge it regularly (usually once every two months) to mainta

in the battery performance;

• Keep the E-bike away from corrosive liquids, and prevent it from any mechanical shock and heavy object

pressure.

Transportation

• During transportation, prevent it from severe mechanical shock, exposure to sunlight, rain, chemical

corrosive substances and harmful gas erosion;

• During loading and unloading, be careful to handle it gently to prevent dropping, rolling and heavy object

pressure.

Instructions of maintenance and cleaning

• It is forbidden to rinse the E-bike with water to avoid the hidden danger of accidents caused by the soaking

of internal electronic components and circuits;

• Please gently wipe the stains on the surface of paint or plastic parts with neutral detergent and rag, and

then clean it with a dry cloth;

• Please wipe the metal parts with lubricating oil for maintenance;

• It is strictly forbidden to inject oil into the brake part, so as to avoid danger caused by brake failure.