5th Wheel TDR01Z Manual de instruções original - Página 12

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5th Wheel TDR01Z Manual de instruções original

13. Troubleshooting

Fault
Cause of fault
No power after powering on
It is in the locking state.
The motor fails to start after
1. It is in the braking state;
powering on and turning
2. It is in the parking state;
the handlebar.
3. The speed does not reach 6km/h;
4. The starting switch is faulty.
Insufficient endurance
1. The battery is undercharged;
mileage
2. The tire pressure is insufficient;
3. Frequently start the brake;
4. The battery is aging or degraded
normally;
5. The ambient temperature is
low and the battery capacity is
degraded.
The battery is not charging.
1. The charger plug is not inserted
properly;
2. The battery temperature is too
low;
3. The battery temperature is too
high.
No display on the instrument.
1. The power connector is damaged;
2. The power converter is damaged;
3. The instrument is faulty.
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Solution
1. Unlock the E-bike.
1. Whether the brake handle is
in the braking state;
2. Release the P gear;
3. Ride to 6km/h;
4. Please contact the after-sales
service worker.
1. Check the charger and confirm
whether is is damaged;
2. Check the tire pressure before
each use;
3. Develop good riding habits;
4. Replace the battery;
5. It is a normal phenomenon.
1. Check whether the plug is loose;
2. Wait for the battery to return to
charging temperature;
3. Wait for the battery to return to
charging temperature.
1. Check whether the battery plug
is inserted properly;
2. Charge the battery when it is
undervoltage;
3. Contact the after-sales service
worker to replace the damaged
parts.
14. Maintenance & Repair
Regularly check the complete E-bike
• Check whether the fasteners are locked and whether the joints of various parts are normal;
• Check whether the pattern of the outer tire is worn or cracked, whether the front and rear tire pressure
is appropriate, and whether the drive system is smooth;
• Check whether the brake system is running properly;
E-bike storage method
• In case of not using this product for a long time, do not store it outdoors, or under strong light or below zero
temperature for a long time. Keep it from the heat source (e.g. heating equipment, etc.) not less than 2cm;
• Store in a dry, clean and well-ventilated indoor environment, with a temperature of 10°C - 45°C and a relative
humidity of not more than 90%;
• In case of not using the E-bike for a long time, charge it regularly (usually once every two months) to mainta
in the battery performance;
• Keep the E-bike away from corrosive liquids, and prevent it from any mechanical shock and heavy object
pressure.
Transportation
• During transportation, prevent it from severe mechanical shock, exposure to sunlight, rain, chemical
corrosive substances and harmful gas erosion;
• During loading and unloading, be careful to handle it gently to prevent dropping, rolling and heavy object
pressure.
Instructions of maintenance and cleaning
• It is forbidden to rinse the E-bike with water to avoid the hidden danger of accidents caused by the soaking
of internal electronic components and circuits;
• Please gently wipe the stains on the surface of paint or plastic parts with neutral detergent and rag, and
then clean it with a dry cloth;
• Please wipe the metal parts with lubricating oil for maintenance;
• It is strictly forbidden to inject oil into the brake part, so as to avoid danger caused by brake failure.
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