Avaya IP Office 9608 Panduan Pengguna - Halaman 4

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Avaya IP Office 9608 Panduan Pengguna

Answering and Making a Call

Answering a Call
Answer an incoming call in one of the
following ways:
If you are not on another call, lift the hand-set,
or press the line button next to the in-coming
call, or press Speaker to answer using the
speakerphone, or press Headset to answer
using the headset. If you are on another call
and the telephone does not automatically
display the incoming call, from the Phone
screen scroll to the line with the incoming call
and press Answer or OK. If you are on another
call and the telephone does automatically
display the incoming call, you can press Ans
Hold to automatically put the first call on Hold
when you answer the new call. Alternately,
you can press Ans Drop to automatically drop
the first call when you answer the new call.
quiet the ringing, press Ignore. To
redirect the call to your mailbox, press To
VM if shown.
Making an External Call
1. Lift the handset, or press
Headset (if applicable) or a line button for an
available line.
2. Dial 7 followed by the number you want to
call.
Making an Internal Call
1. Lift the handset, or press
Speaker or
Headset (if applicable) or a line button for an
available line.
2. Dial the extension number you want to call.
Or
Searching for a Contact
1. Press
Contacts.
2. Using the dialpad, start typing the name for
which you want to search. Note: a Contacts
search is case-sensitive.
3. Press Call to call the person
Redialing a Previous Number
1. Press Redial Softkey, use the up and down
arrow keys to scroll through your 10 most
recent outgoing calls.
2. Press Call to call the number displayed in the
call record.
Putting a Call on Hold
1. Press Phone Button
Phone screen, if necessary.
2. Press Hold Softkey in window.
Retrieve a Call on Hold
1. Press the line button of the held call or use
the up and down arrow keys to select the
line and press Connect to retrieve the call.
Transferring a Call
1. While active on a call
To
2. Press Transfer. The call is automatically put
on hold.
3. Dial the telephone number, or call the
person from the Contacts list, or call the
person from the Call Log list.
4. If unattended transfers have been
Speaker or
administered, you can hang up now if you do
not want to announce the call. Otherwise
announce the call and press Complete to
transfer the call or Cancel to cancel the
transfer.
Parking a call
1. While on a call, Press the available Call Park
slot 1, 2, 3 or 4 (Button will indicate whether
Park Slot is already in use, choose available
Slot)
2. Hang up call is then parked
UnParking a call
1. Lift the handset from any phone
2. Press the Call Park slot 1, 2, 3 or 4 that your
call is currently parked on.
3. Press the Call Park button again or Press
Connect soft key to be connected to your
caller.
Transfer to Voicemail
You can use the Message
call to another user or group's voicemail
mailbox.
to view the main
1. With a call connected, press the Message
key. You can still continue talking.
2. Dial the mailbox number of the user or
group and press Select.

Conference Calls

Setting up a Conference Call
1. While active on a call. Press Conf.
2. Dial the telephone number, or call the
person from the Contacts list, or call the
person from the Call Log list.
3. When the person answers, press Conf to
add the person to the existing call.
4. Press Conf and repeat these steps to add an-
other person to the conference call.
5. Press Drop at any time to drop the last per-
son added to the conference call.
Dropping a Person from a Conference
Call
1. From the Phone screen, select your active
call. Press More then Details.
2. Select the person you want to drop.
3. Press Drop.

Call Handling

Adjusting the Call Volume
While talking, you can adjust the volume of the
incoming call.
1. With the call connected, press the VOLUME
key.
2. Use the + plus and – minus keys to adjust
the volume.
key to transfer a