Avaya IP Office 9608 Manuale d'uso - Pagina 4

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1. Recording a Greeting

Answering and Making a Call

Answering a Call

Answer an incoming call in one of the

following ways:

If you are not on another call, lift the hand-set,

or press the line button next to the in-coming

call, or press Speaker to answer using the

speakerphone, or press Headset to answer

using the headset. If you are on another call

and the telephone does not automatically

display the incoming call, from the Phone

screen scroll to the line with the incoming call

and press Answer or OK. If you are on another

call and the telephone does automatically

display the incoming call, you can press Ans

Hold to automatically put the first call on Hold

when you answer the new call. Alternately,

you can press Ans Drop to automatically drop

the first call when you answer the new call.

quiet the ringing, press Ignore. To

redirect the call to your mailbox, press To

VM if shown.

Making an External Call

1. Lift the handset, or press

Headset (if applicable) or a line button for an

available line.

2. Dial 7 followed by the number you want to

call.

Making an Internal Call

1. Lift the handset, or press

Speaker or

Headset (if applicable) or a line button for an

available line.

2. Dial the extension number you want to call.

Searching for a Contact

1. Press

Contacts.

2. Using the dialpad, start typing the name for

which you want to search. Note: a Contacts

search is case-sensitive.

3. Press Call to call the person

Redialing a Previous Number

1. Press Redial Softkey, use the up and down

arrow keys to scroll through your 10 most

recent outgoing calls.

2. Press Call to call the number displayed in the

call record.

Putting a Call on Hold

1. Press Phone Button

Phone screen, if necessary.

2. Press Hold Softkey in window.

Retrieve a Call on Hold

1. Press the line button of the held call or use

the up and down arrow keys to select the

line and press Connect to retrieve the call.

Transferring a Call

1. While active on a call

2. Press Transfer. The call is automatically put

on hold.

3. Dial the telephone number, or call the

person from the Contacts list, or call the

person from the Call Log list.

4. If unattended transfers have been

Speaker or

administered, you can hang up now if you do

not want to announce the call. Otherwise

announce the call and press Complete to

transfer the call or Cancel to cancel the

transfer.

Parking a call

1. While on a call, Press the available Call Park

slot 1, 2, 3 or 4 (Button will indicate whether

Park Slot is already in use, choose available

Slot)

2. Hang up call is then parked

UnParking a call

1. Lift the handset from any phone

2. Press the Call Park slot 1, 2, 3 or 4 that your

call is currently parked on.

3. Press the Call Park button again or Press

Connect soft key to be connected to your

caller.

Transfer to Voicemail

You can use the Message

call to another user or group's voicemail

mailbox.

to view the main

1. With a call connected, press the Message

key. You can still continue talking.

2. Dial the mailbox number of the user or

group and press Select.

Conference Calls

Setting up a Conference Call

1. While active on a call. Press Conf.

2. Dial the telephone number, or call the

person from the Contacts list, or call the

person from the Call Log list.

3. When the person answers, press Conf to

add the person to the existing call.

4. Press Conf and repeat these steps to add an-

other person to the conference call.

5. Press Drop at any time to drop the last per-

son added to the conference call.

Dropping a Person from a Conference

Call

1. From the Phone screen, select your active

call. Press More then Details.

2. Select the person you want to drop.

3. Press Drop.

Call Handling

Adjusting the Call Volume

While talking, you can adjust the volume of the

incoming call.

1. With the call connected, press the VOLUME

key.

2. Use the + plus and – minus keys to adjust

the volume.

key to transfer a