Panasonic WV-SW395 Panduan Instalasi - Halaman 30

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Troubleshooting

Before asking for repairs, check the symptoms with the following table.

Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is

not described below.

Symptom

Power is not turned on.

The camera does not move

to the preset positions

accurately.

When the camera is pan-

ning/tilting, the camera

stops panning/tilting and

mechanical noise comes

from the camera.

The camera starts panning

unpredictably.

When the power is turned on,

the live indicator lights or

blinks orange.

When using a PoE+ device for power supply

• Are the PoE+ (IEEE802.3at compliant) device and the RJ-45

female connector (cable integrated type) connected using a LAN

cable (category 5e or better, STP*)?

Check whether the connection is appropriately established.

* PAL model only

• Depending on the PoE+ device, the power supply will stop when

the demanded power exceeds its total power limit for all PoE+

ports.

Refer to the operating instructions of the PoE+ device in use.

• When connecting both of the 24 V AC power supply and the PoE/

PoE+ device for power supply, the network connection may not be

established.

Turn down the power supply from the PoE/PoE+ device.

• Is the power cable connected firmly to power that meets the

required specifications?

Check whether the connection is appropriately established.

• Is the housing base attached to the camera firmly?

Check if it is attached correctly and firmly.

• When the preset positions become inaccurate during use, it is

possible to correct the positions by executing the position refresh

function.

In addition, when "Position refresh" is set for the created schedule,

the camera position will be corrected periodically. In some situa-

tions, reconfigure the preset positions.

• The camera position may have become inaccurate. Carry out the

refresh position function from the [Default reset] tab of the

"Maintenance" page of the setup menu.

• This may be caused by noise.

Check the exogenous noise level around the camera.

• Is the LAN cable connected appropriately?

Connect the LAN cable appropriately.

• Is the hub or router connected to the camera operating appropri-

ately?

Check if the hub or router in use is operating appropriately.

• Isn't the LAN cable connected to the camera broken?

Replace the cable with another one.

Cause/solution

Reference

pages

–

Operating

Instructions

(PDF)

Operating

Instructions

(PDF)