AlphaESS SMILE-G3-EVCT11 Panduan Pemasangan, Pengoperasian & Pemeliharaan - Halaman 13

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Halaman Cetak
TROUBLESHOOTING
Error Code
Problems
Possible Causes
Reverse
Reverse connection
PhaseError
connection
of L/N input cable.
Charging cable
Poor connection
CableRCError
connection
of charging cable
abnormal
with EV/Charger.
Communication
Poor connection of
Charging pile
cable connection
charging cable with
No. 1 lose
abnormal
EV/Charger.
Communication
Poor connection of
Charging pile
cable connection
charging cable with
No. 2 lose
abnormal
EV/Charger.
Communication
Poor connection of
Charging pile
cable connection
charging cable with
No. 3 lose
abnormal
EV/Charger.
21
Solutions
1. Shut off the leakage current
protection switch of the power
distribution cabinet immediately.
2. Check if AC input/output cables are
normal and if the inverse connection of
L/N input cables.
1. Check if the charging cable
connection is correct and firm.
1. Check if the communication cable
connection is correct and firm.
2. Check whether the
communication cable sequence is
3. Check whether the charging pile
address is set correctly.
4. Check whether the installation
number of charging piles is set
correctly.
1. Check if the communication cable
connection is correct and firm.
2. Check whether the
communication cable sequence is
3. Check whether the charging pile
address is set correctly.
4. Check whether the installation
number of charging piles is set
correctly.
1. Check if the communication cable
connection is correct and firm.
2. Check whether the
communication cable sequence is
correct.
3. Check whether the charging pile
address is set correctly.
4. Check whether the installation
number of charging piles is set
correctly.
22
Error Code
Problems
Possible Causes
Communication
Poor connection of
Charging pile
cable connection
charging cable with
No. 4 lose
abnormal
EV/Charger.
NOTE:
If the above problems cannot be resolved, please contact the seller.
TROUBLESHOOTING
Solutions
1. Check if the communication cable
connection is correct and firm.
2. Check whether the
communication cable sequence is
correct.
3. Check whether the charging pile
address is set correctly.
4. Check whether the installation
number of charging piles is set
correctly.