Cisco Catalyst 2960 Series Panduan Memulai - Halaman 22

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In Case of Difficulty

Accessing Help Online

Catalyst 2960 Switch Getting Started Guide

1-20

First look for a solution to your problem in the troubleshooting section of the

Catalyst 2960 Switch Hardware Installation Guide or the Catalyst 2960 Switch

Software Configuration Guide on Cisco.com. You can also access the Cisco

Technical Support and Documentation website for a list of known hardware

problems and extensive troubleshooting documentation, including:

Factory defaults and password recovery

•

Recovery from corrupted or missing software

•

Switch port problems

Network interface cards

•

Troubleshooting tools

•

Field notices and security advisories

•

Follow these steps:

Open your browser, and go to http://www.cisco.com/.

Click Technical Support and Documentation.

Under the Documentation section, click Switches.

Under the LAN Switches section, click Cisco Catalyst 2960 Series

Switches.

For more information about the switch, see these documents on Cisco.com:

Catalyst 2960 Switch Hardware Installation Guide (not orderable, but

•

available on Cisco.com).

Regulatory Compliance and Safety Information for the Catalyst 2960 Switch

•

(order number DOC-7816880=).

Release Notes for the Catalyst 2960 Switch (not orderable but available on

•

Cisco.com)

Catalyst 2960 Switch Software Configuration Guide (not orderable but

•

available on Cisco.com).

Chapter 1

Getting Started Guide

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