Sony XDCAM EX PMW-EX3 Memulai - Halaman 7

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Troubleshooting

One or more of the error messages in the table below may

appear during the upgrade process.

If performing the action in the remedy does not resolve the

issue, the following may have happened.

In extremely rare cases, it may not be possible to remedy

errors during the upgrade process, depending on the

Status

When the Version Up

Tool is started (see

page 5)

Verifying the connection

between the computer

and PMW-EX1/EX3

(see page 5)

Message

There is an error in the upgrade tool.

Please obtain the correct upgrade tool.

Push the [OK] button to exit the upgrade

tool.

The device driver is not installed.

When using a Windows XP computer:

If the [Hardware Installation] dialog box

appears, push [Continue Anyway].

When using a Windows Vista/

Windows 7 computer: If the [Windows

Security] dialog box appears, push

[Install this driver software anyway].

Installing the driver software takes

several minutes.

Please run the upgrade tool as a

member of the Administrators group.

Push the [OK] button to exit the upgrade

tool.

The PC is connected to two or more

target devices.

Please connect only one device.

When the connection is confirmed, the

upgrade will proceed to the next step

automatically.

Press [Exit] to cancel the upgrade.

An error occurred while confirming the

connection.

Please switch off the connected device,

and repeat the upgrade from the

beginning.

Push the [OK] button to exit the upgrade

tool.

An unexpected error occurred.

Please switch off the connected device,

and repeat the upgrade from the

beginning.

Push the [OK] button to exit the upgrade

tool.

combination of the computer and PMW-EX1/EX3 used

for the upgrade. If this happens, use a different computer,

and start the upgrade over from the beginning.

If the above error persists, it is possible that the PMW-EX1

or PMW-EX3 has malfunctioned. Contact your dealer or a

Sony service representative.

Location of Message

Message box

Status/message display

area

Message box

Status/message display

area

Message box

Remedy

Reinstall a complete Version

Up Tool file (see page 4).

Install the device driver,

following the instructions on

the screen.

Right click on the Version Up

Tool, and select [Run as

Administrator].

Make sure that only one

PMW-EX1/EX3 is

connected, and repeat the

procedure from the

beginning.

Turn off the power of the

PMW-EX1/EX3, and re-

connect it to the computer

(see page 1).

Turn off the power of the

PMW-EX1/EX3, and repeat

the procedure from the

beginning.