Argonaut A615 SMFD Panduan Pengguna - Halaman 17

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Damage caused by improper electrical connection (reverse polarity) or excess power surges.



Damage caused by improper installation.



Damage caused by excessive cable strain or pulling including water damage caused as a result of

broken cable seals.



Damage caused by any other abuse, misuse, mishandling or misapplication.



Damage caused by extended operation in direct sunlight at temperatures above 95°F.



Damage caused by operation at freezing temperatures below 32° F.

ARGONAUT

COMPUTER,

(VARS/VADS) ARE NOT LIABLE FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS,

LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT

OF THE USE OR INABILITY TO USE SUCH PRODUCT EVEN IF ARGONAUT, ITS

AUTHORIZED DEALERS OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY

OF SUCH DAMAGES. ALL IMPLIED WARRANTIES WITH RESPECT TO ANY OF THE

ENCLOSED,

INCLUDING

MERCHANTABILITY,

INFRINGEMENT, ARE LIMITED IN DURATION

Customer Support & Repair Service Policy

Every Argonaut product comes with support and repair service features. Argonaut Computer, Inc.

has designed a Customer Support and Repair Services Policy to provide these services to its valued

customers. The following sections detail each service as they relate to Argonaut hardware and

software products.

Technical Support

All technical support requests for Argonaut products shall be submitted to the attention of "Technical Support" via

telephone - (951) 813-3600, fax - (888) 550-6578, or email - [email protected]. Customer must provide

Technical Support with a model and serial number to best assist the customer's needs. Technical Support reserves the right

to determine the scope of warranty coverage.

Proof of Warranty

The customer shall provide an invoice number, date of purchase, and the product model and serial number

to verify proof of warranty. Argonaut Computer, Inc. has a database which Technical Support may access

to retrieve customer invoice information; however, customer must provide the product model and serial

number to verify authenticity.

purchased the product independently or through a dealer to direct the appropriate database search.

Technical Support for Hardware

Technical support for diagnosing problems with hardware on Argonaut products will be provided within

the limited warranty term. The standard warranty term is two years, unless an extended warranty is

purchased. Following the warranty term, hardware support will be provided for a fee, which will be

charged to the customer's credit card, on a per-incident basis.

In-Warranty Repairs

To request repair services on your Argonaut product within the warranty period, customer must contact

Technical Support to determine the nature of the problem and relevant coverage. In the event customer's

Argonaut product needs service, a Return Material Authorization (RMA) number will be assigned and

instructions for shipment to our Service Center will be provided. Please note all RMA shipments to our

Service Center must be prepaid. We will pay the domestic ground shipping within the 48 continental states

back to you. Customer will be required to pay freight back on all shipments to Alaska, Hawaii or

international locations. Any shipments to our Service Center without an RMA will be refused. Any RMA

sent to the wrong address (other than explicitly specified in the RMA instructions) will incur a premium

INC.,

ITS

SUPPLIERS

WITHOUT

FITNESS

FOR

Customer should also inform Technical Support of whether he/she

AND

AUTHORIZED

LIMITATION,

WARRANTIES

PARTICULAR

PURPOSE,

DEALERS

AND

NON-

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