Xerox 6180N - Phaser Color Laser Printer Panduan Evaluator - Halaman 13

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Xerox 6180N - Phaser Color Laser Printer Panduan Evaluator

SuPPOrT ANd AddITIONAL INFOrMATION SOurCES

uNrIvALEd SErvICE ANd SuPPOrT

BehindeveryXeroxproductisalargenetworkofcustomer

supportthat'sunrivaledintheindustryandavailablewhenyou

needit.Xeroxserviceprofessionalsuseleading-edgetechnologiesto

keepyouupandrunning.They'reevenlinkedtotheengineerswho

designedyourproduct,soyoucanbeconfidentwhenyouchoose

Xerox.AndgenuineXeroxsuppliesarealwaysreadilyavailable.

TOTAL SATISFACTION GuArANTEEd

TheexclusiveXeroxTotalSatisfactionGuarantee,recognizedas

uniqueintheindustry,coverseveryPhaserdevicethathasbeen

continuouslymaintainedbyXeroxoritsauthorizedrepresentatives

underaXeroxexpresswarrantyoraXeroxmaintenanceagreement.

Youdecidewhenyou'resatisfied.

XErOX OFFICE SErvICES SuPPOrT

Asset Management Services

• A ssetOptimizationandTracking—Processandtoolsto

optimizeanenterprise'sofficeoutputinfrastructureand

reduceoverallcosts

• B reak-FixManagement—Singlepointofownership

andmanagementforbreak-fixserviceforallbrandsof

officeoutputdevices

• S uppliesManagement—Processandtoolstoprocure,mon-

itorandreplenishalldocument-relatedsuppliesproactively

Imaging and Output Management Services

• O utputManagement—Singlepointofmanagement

forofficeoutputfromalloutputdevices—regardless

ofmanufacturer

• I mageCaptureandWorkflow—Cost-efficientsolutionsfor

capturing,managing,retrievinganddistributinginformation

intodigitalrepositories

Support Services

• T echnologyProcurementandDeployment—Acreative

andflexibleend-to-endprint/computerproductacquisition

solutionthatusesasingle-point-of-contactmodel,while

loweringthetotalcostofacquisition

• H elpDeskServices—Abroadrangeofenterpriseservices

managedthroughasinglepointofcontactanddelivered

throughanon-siteoroff-sitemodel

• E ndUserServices—Microsoftsoftwareimplementation,

ITprojectconsultingandcustomereducation

•AccessManagedServices

Student/Patron Access Services

• S tudentandLibraryPatronAccess—Customdesignedand

implementedcustomer-managedsolutionsforstudentand

librarypatronprint-accessmanagement

AddITIONAL INFOrMATION SOurCES

Phaser 6180 Front Panel:

T heFrontPaneloffersdevicesettings,systemstatusand

troubleshootinginformation.

Customer documentation contains:

•InstallationGuide

•QuickUserGuide

•Software/DocumentationCD-ROM

•RegistrationCard

•WarrantyBooklet

On the web:

Visitwww.xerox.com/officefor:

•Product,supplyandsupportinformation

•Downloadingdrivers

•FindingyourlocalXeroxsalesrepresentative

•Onlinedocumentation

Visitwww.xerox.com/office/supportfor:

S upportandserviceinformation,includingthesame

troubleshootingKnowledgeBaseusedbyXerox

CustomerSupportstafftoprovidethelatesttechnical

informationon:

•Applicationissues

•Errors

•Print-qualityissues

•Troubleshooting

PHASE R 6 1 8 0 E VAl U At O R G U IdE