Anker Soundcore Sleep A10 Faq - Pagina 10
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Q：
There is a stethoscope effect when wearing the Sleep A10 earbuds. What should I do?
A：
Please try different sizes of ear wings and eartips and also adjust the wearing angle of the earbuds.
Q：
Does soundcore Sleep A10 support calls?
A：
Soundcore Sleep A10 has no mic for calling. When wearing these earbuds for calls, you will be able to hear
but you will have to use an external mic.
App function
Q：
What should I do if Sleep A10 earbuds can't pair with the soundcore App?
A：
1. Pair the earbuds with your phone. Currently, the soundcore app is not available for computers.
2. Open the soundcore app, choose Add Devices > Headphones, Speakers, and Frames, to find your device.
3. If you cannot find Sleep A10 in the list, please choose Set up Manually > Sleep > Sleep A10.
4. If you cannot find Sleep A10 in the list, please update the app to the latest version (3.0.1 or above). Alternatively,
you can uninstall then reinstall the soundcore app.
If the problem still persists, please contact us and let us know which version of the soundcore app and phone model
you're using so we can further assist you.
Q：
How do you download white noise?
A：
Download white noise in music mode. Please note: You can't download white noise in sleep mode and importing
third-party audio sources is not supported.
Q：
It's taking a while to download white noise. What should I do?
A：
You can do the following:
1. Don't play music or use your phone while downloading.
2. Make sure your Wi-Fi is working well.
Q：
What should I do when the white noise has an unnatural loop?
A：
We suggest you try some different white noise which you can find in the soundcore app.
Q：
Why is the sleep detection data inaccurate?