Anker Soundcore Sleep A10 Faq - Pagina 11
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A：
Your sleep report is given using the data gathered from your earbuds. Sometimes the earbuds can misinterpret
certain activities as you being asleep or awake. For example, if you're wearing them and sit still for a while
or you just leave your earbuds out of the case for a prolonged period of time, it may interpret this as sleep. The
soundcore app would then use this data in your sleep report, therefore distorting your sleep curve.
Q：
Why is there no sleep data?
A：
How sleep detection works:
The earbuds judge whether the user has fallen asleep by their movements. If within half an hour, the user barely
moves, the earbuds determine that they have fallen asleep and generates sleep data. If they often move around while
sleeping, it may cause the earbuds to misjudge that they are still awake, so no sleep data will be recorded.
1. Open the soundcore app, log in, and connect the earbuds to synchronize data before sleeping (do not put the earbuds
back in the case or turn them off after syncing).
2. Make sure you have good signal. Sleep data may take a while to display due to bad signal.
3. Keep the app and firmware up to date.
Q：
The sleep reminder doesn't work after I open it. What should I do?
A：
You need to keep the app active in the foreground for a prompt. You will only get a prompt on your phone not
on the earbuds.
Q：
Sometimes the alarm doesn't go off after I've set one. What should I do?
A：
The alarm only repeats once and the alarm turns off once you put the earbuds back in the case or when you
turn it off yourself. You need to set a new alarm each time you want to turn it on.
Q：
How do I snooze or turn off the alarm?
A：
1. Double-tap the left or right earbud to pause.
2. Pause it via the soundcore app.
Q：
How do I set an alarm?
A：
1. Connect the headphones to your phone, open the soundcore app, and click on Sleep A10.
2. Click the Settings button in the upper right corner.
3. Click "Add alarm" to set an alarm clock (you can set up to three alarms).