Australtek DASH V3.X SERIES Manuale tecnico - Pagina 10

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DASH 3.x Series

Basic Troubleshooting

Symptoms

DASH is not

responding. No led

activity.

DASH can't configure a

valid IP.

DASH can´t connect

with server.

Micro SD failed.

Loss of Data.

http://www.dzsupervision.com

Posible Reasons

The device is disconnected.

Power cable is damaged.

Wi-Fi signal quality is not strong

enough.

Bad setting of Wi-Fi configuration.

DASH in not connected to

internet.

Server has no access to the

DASH's network.

Micro SD card is damaged.

DASH is overloaded.

Solutions

Connect the DASH to a power supply (100-240

VAC).

Replace the interlock power cable.

Check that the antennas are well screwed. If

they are, try replacing them.

Check the Wi-Fi signal quality in the area.

Check saved configuration on internal Micro SD

card.

See "DASH can't configure a valid IP".

Check if the server is visible from the DASH's

network.

Replace the internal Micro SD card for a new

one.

Remove DOTs connected to the DASH, one by

one, until data is displayed in real time and no

data is missing.