Avaya 9641GS Riferimento rapido - Pagina 2

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Avaya 9641GS Riferimento rapido
Choice
Choice Description
Option
Use dial plan
Dial the prefix digits followed by the
configuration.
extension number.
Note:
The dial plan configuration is done on
the Local Session Controller (LSC) or
Enterprise Session Controller (ESC).
Use Priority
a. Press Priority softkey on the idle line
softkey.
appearance.
b. Select the precedence level on the
Precedence Selection screen.
c. Dial the desired extension.
Tip:
You can also select redial softkey
or autodial from the System
Number screen.
Note:
Configuration is done by setting the
parameter
ENABLE_PRECEDENCE_SOFTKEY.
Use Priority
a. Select Priority Call icon from the
Call icon.
Home screen.
b. Select the precedence level from the
Precedence Selection screen.
c. Tap Favorites icon and select the
desired extension.
Use Settings
a. Tap Settings icon from the Home
menu.
screen.
b. Select Priority Call.
c. Select the precedence level from the
Precedence Selection screen.
d. Select the desired extension from
Contacts, History, or Phone buttons.
Routine is highlighted on the call session line if no
call is made within five minutes. Also, the precedence
level is valid for only one call session.

Transferring a call

1. From the Phone screen, if the call to be transferred is
already not highlighted, press and select the call
appearance on which the call appears.
2. Tap Transfer.
3. Dial the number if you know the number or call the
person from the contacts list or from the history list.
4. If your administrator configured unattended transfers
for your deskphone, you can hang up without
announcing the call. Otherwise, tap Complete or
press OK.
Note:
Your deskphone might receive unanswered
transfers as recalled transfers. In this case, you
hear a priority ring that is different from a normal
ringtone and see the display message Return
next to the call.
Making an unattended transfer
An unattended transfer is when you transfer an active call
without establishing a call with the call-transfer recipient.
1. On an active call, press or tap the Transfer softkey.
The phone displays the Enter transfer destination
screen.
2. Enter the phone extension number or the SIP URI on
the Destination line or select from one of the
following options:
• Held Call: Displays the held call line appearance as
an option and switches to the Select Transfer
Method screen.
• Recents: Displays the recent call history as an
option and switches to the Select Transfer Method
screen.
• Contacts: Displays the contacts list as an option
and switches to the Select Transfer Method screen.
• Cancel: Terminates the call transfer.
• More: Displays more options related to call transfer.
• Priority: Displays Precedence selection screen.
You can also use Favorites to transfer the call.
3. Select Transfer softkey.
Use Bksp softkey to clear the input, Cancel softkey to
terminate the call transfer, and More for more options.
Symbol, Clear, 123, and Cancel are displayed when
you select More option.
The phone displays the Select Transfer Method
screen.
4. Select Talk softkey.
5. To complete the transfer, press the Complete softkey.
The phone transfers the call to the selected number.
Note:
• Unanswered transfers might return to your
phone as a recalled transfer. In this case, you
hear a priority ring and see a display message
Return next to the call.
®
• In the Avaya Aura
environment, if the
administrator enables the Transfer on Hang-up
feature, you can disconnect the call to complete
the transfer.
Making an attended transfer
An attended transfer is when you put an active call on
hold and establish a second call with the call-transfer
recipient before transferring the call.
1. On an active call, press or tap the Transfer softkey.
The phone displays the Enter transfer destination
screen.
2. Enter the phone extension number or the SIP URI on
the Destination line or select from one of the
following options:
• Held Call: Displays the held call line appearances
as an option and switches to the Select Transfer
Method screen.
• Recents: Displays the recent call history as an
option and switches to the Select Transfer Method
screen.
• Contacts: Displays the contacts list as an option
and switches to the Select Transfer Method screen.
• Cancel: Terminates the call transfer.
• More: Displays more options related to call transfer.
• Priority: Displays Precedence selection screen.
You can also use Favorites to transfer the call.
3. Select Transfer softkey.
Use Bksp softkey to clear the input, Cancel softkey to
terminate the call transfer, and More for more options.
Symbol, Clear, 123, and Cancel are displayed when
you select More option.
The active call is put on hold, and the second call
starts ringing. The call transfer-recipient answers the
call.
4. To complete the transfer, press the Complete softkey.
The phone transfers the call to the selected number.

Making an emergency call

If your administrator configured emergency calling for your
phone, the Phone screen displays the Emerg softkey to
dial a preset emergency services number.
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