Avaya IP Office 9608 Manuale d'uso - Pagina 6

2. Transfer to a New Call – If you have a calls on hold but you want to connect

your current call with a new destination:

 Press the Transfer soft key and enter the destination manually using the

numerical keypad

 Press Complete

 Alternatively, press Dir to select a destination from the directory or use

the Redial option, if applicable.

3. Consult the Caller Before Transferring – If you have a destination call

connected but you wish to refer back to the originating call before completing

the transfer:

 Do NOT press Complete to transfer the destination call as in scenario #2.

 Select the originating call ('on hold pending transfer') by pressing its call

appearance button. This will place the destination call 'on hold pending

transfer' so that you can notify the originating caller.

 With the originating call connected, you can now press Complete to

connect the two calls. Held calls that are not pending transfer will not be

affected. Moreover, it is not possible to have more than one call 'on hold

pending transfer.

Voicemail

1. Checking Messages

 Press the

configured, you may be required to enter your voicemail password and then

press Done.)

 The Visual Voice menu is displayed.

 The numbers shown against the Listen option indicate the number of

new, old, and saved messages in your mailbox.

has configured you to receive message waiting indication for any hunt group

mailboxes, you can also use the up and down cursor keys to highlight hunt group

names and the number of messages in those mailboxes.)

 Highlight Listen and press Select.

 Use the up and down cursor keys to highlight which messages

(New, Old or Saved) you want to listen to and press Select. The details of

the first message of that type are displayed.

 You can use the up and down cursor keys to scroll through the messages.

 Use the soft keys to control the playback actions for the currently

highlighted message:

MESSAGES button.

(Depending on how your system is

(If the system administrator