CP Plus Orange Manuale Faq - Pagina 10

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Image Problem

3.1 IR Imaging is Not Very Well

Possible reason 1: Not all IR lights are powered up due to incorrect power supply.
Possible reason 2: The target is too far and is out of the range of the IR lights.
Possible reason 3: IR-CUT is set as color mode, and the sensor is failed to receive IR light.
Possible reason 4: When the device is being placed on the table (especially on one with rough
surface), the IR light that went to the table surface would be reflected to the lens, which will cause
poor IR imaging and pale picture. In this condition, you can adjust the lens to elevation angle or
place the device at the edge of the table.

3.2 Failed to Record Video or Take Snapshot

Possible reason: Snapshot Schedule is incorrect; storage path is incorrect; Record Mode has been
set to Off.
Solution 1: Configure Record Schedule and Snapshot Schedule in the Web interface. See IPC WEB
Operation Manual.
Solution 2: Check whether the Destination is enabled in the Web interface.
Solution 3: Check whether the target SD card or FTP server is properly connected, and you can test
the FTP server connection with your PC.
Solution 4: Set Record Mode to Manual or Auto in the Web interface.

3.3 Black Border Appears in the Image after Upgrading

Solution 1: Restore the camera to factory default.
Solution 2: The program is not matched with the IPC model, re-upgrade with correct program.

3.4 Stripes Appear in the Image

Possible reason 1: Bad connection for the video cable.
Possible reason 2: Strong current interference.

3.5 Image is On and Off

Possible reason: Bad connection for the video cable
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