Dell Portable Thunderbolt 3 SSD Manuale d'uso - Pagina 23

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Problems
I cannot see Dell SSD Disk Volume
when I insert Dell Portable SSD. What
should I do?(continued):
Possible Solutions
4
Security Locked
Install SD1-TSeries Portable SSD Utility first to check the security
status of Dell Portable SSD. It can be unlocked by the Utility.
Open the Utility.
Go to page TOOLS.
Press the Unlock button.
Input the password on Unlock SSD page, then Submit.
5
Device Manager
a.
View -> Devices by Type -> Disk drives
NVMe SSD of Dell Portable SSD detected or not detected.
b.
View -> Devices by Type -> Storage Controllers
Driver of NVM Express Controller of Dell Portable SSD is
loaded or not loaded.
If not, check item 6.
c.
View -> Devices by Type -> System devices
Thunderbolt™ Controller - 1575 of Dell Portable SSD is
detected normally or not.
6
Device Status shows "Resource is not enough" in Device Manager
System BIOS is responsible to allocate the memory resources for
attached devices. Contact the manufacturer of the notebook or
motherboard.
Right-click your mouse on NVM Express Controller.
Choose Properties item.
Go to General page.
Check the description on Device Status.
7
Power Shortage
a.
Remove other Thunderbolt™accessories and insert the SSD as
the First (Primary) plug-in device to a Thunderbolt™ 3 port on
the computer.
b.
Install SD1-TSeries Portable SSD Utility first to diagnose the
power supply for Dell Portable SSD automatically. If there is
power shortage problem, a pop-up menu warns the user of the
problem.
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