Dell Portable Thunderbolt 3 SSD Manuale d'uso - Pagina 24
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Stampa la paginaProblems
Nothing displays when I launch the
SD1-TSeries Portable SSD Utility.
What can I do if I forget the password
for security function?
What should I do if the "Remaining
Life" is showing a warning message
Possible Solutions
The user must have administrator privilege to open Utility. Login as
administrator and open the Utility.
1
Look for PSID on Product Label.
2
Open the Utility.
3
Go to page TOOLS.
4
Press the Unlock button.
5
Input the PSID to the page Erase Recovery with PSID, then
Submit.
NOTE: The data and password on SSD will be erased, if the SSD is
unlocked by PSID.
Remaining Life refers to the endurance of the NAND flash. This is calculated
by how much data has been written to the flash. It is a value estimated by the
flash manufacturer.
If a warning message displays for the Remaining Life, to avoid data loss, it is
recommended to back up any important data in the drive. If the Dell Portable
SSD is still under warranty, it can be returned to the manufacturer. A Return
Merchandise Authorization (RMA) order is required.
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