Dell PowerVault MD2424 Manuale d'uso - Pagina 32

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Contacting Dell

Prerequisites

NOTE:

If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing

slip, bill, or Dell product catalog.

About this task

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and

some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

Steps

1. Go to Dell.com/support.

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.

4. Select the appropriate service or support link based on your need.

Accessing system information using the QRL

You can use the Quick Resource Locator (QRL) located on the information tag for your system to access specific information

about your system.

Prerequisites

Ensure that your smartphone or tablet has the QR code scanner installed.

The QRL includes the following information about your system:

● How-to videos

● Reference materials, including the Installation and Service Manual, LCD diagnostics, and mechanical overview

● Your system service tag to quickly access your specific hardware configuration and warranty information

● A direct link to Dell to contact technical support and sales teams

Steps

1. Go to

www.dell.com/qrl

2. Use your smartphone or tablet to scan the Quick Resource (QR) code on your system.

Getting help

and navigate to your specific product or

Getting help