Sharp MX 5500N - Color Laser - Copier Manuale di risoluzione dei problemi - Pagina 38

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Problem

The operation panel

cannot be used.

Printing is not

possible or stops

during a job.

The original size is not

automatically selected

or the wrong size is

selected.

The displayed bypass

tray paper size is not

correct.

Point to check

Does the message "Call for service.

Code:xx-xx*." appear in the touch

panel?

*Letters and numbers appear in xx-xx.

Is a tray out of paper?

Is the machine out of toner?

Has a paper misfeed occurred?

Is the output tray full?

Is the waste toner box full?

In the Paper Tray Settings of the system

settings, are restrictions placed on the

trays that can be used in each mode

(copy, print, fax, Internet fax, and

document filing)?

Is the original curled or folded?

Did you place an original smaller than

A5 (5-1/2" x 8-1/2") size?

Is the bypass tray extension pulled out?

Solution

Make sure that the LINE indicator is not lit and that the

DATA indicator is not blinking or lit and then switch off the

[POWER] key (

) and the main power switch. Wait at

least 10 seconds and then switch the main power switch

and the [POWER] key (

☞

Illustration of the machine (A) and (E) (page 44)

If the message still appears after switching the

[POWER] key (

) and main power switch off and on

several times, it is likely that a failure has occurred that

requires service. In this event, stop using the machine,

unplug the power plug, and contact your dealer or

nearest authorised service representative. (When

contacting your dealer or nearest authorised service

representative, inform them of the displayed error code.)

Add paper as instructed by the message in the touch

panel.

When toner runs low, a message will appear to inform

you that the toner cartridge must be replaced. To

replace the toner cartridge, see "5. MAINTENANCE" in

the User's Guide.

Remove the misfeed as instructed by the message in

the touch panel.

☞

REMOVING MISFEEDS (page 3)

When the output tray becomes full, a detector activates

and stops printing.

Remove the output from the tray and resume printing.

☞

Illustration of the machine (B), (C), and (D) (page 44)

Replace the waste toner box as instructed by the

message in the touch panel.

☞

"5. MAINTENANCE" in the User's Guide

Check the Paper Tray Settings and see if checkmarks

appear in the checkboxes of each mode (Feeding

Approved Job). Functions without a checkmark cannot

be used for printing using that tray.

➞ System Settings > "Paper Tray Settings" > "Tray

Settings" > "Change" >

The correct original size cannot be detected if the

original is curled or folded. Straighten the original.

Original sizes smaller than A5 (5-1/2" x 8-1/2") cannot

be detected. Enter the original size manually.

* When scanning a small original on the document

glass, it is convenient to place a blank sheet of paper

on top of the original which is the same size (A4

(8-1/2" x 11"), B5 (8-1/2" x 11"R), etc.) as the paper

that you wish to use for printing.

When loading paper in the bypass tray, be sure to pull

out the extension to enable the paper size to be

detected correctly.

☞

Illustration of the machine (H) (page 44)

) back on in that order.

(Each mode)