Problem
The operation panel
cannot be used.
Printing is not
possible or stops
during a job.
The original size is not
automatically selected
or the wrong size is
selected.
Point to check
Does the message "Call for service.
Code:xx-xx*." appear in the display?
*Letters and numbers appear in xx-xx.
Is a tray out of paper?
Is the machine out of toner?
Has a paper misfeed occurred?
Is the Output tray (centre tray) or Exit
tray unit (right tray) full?
Is the waste toner box full?
In the Paper Tray Settings of the system
settings, are restrictions placed on the
trays that can be used in each mode
(copy, print, fax, Internet fax, and
document filing)?
Is the original curled or folded?
Did you place an original smaller than
A5 (5-1/2" x 8-1/2") size?
Solution
Make sure that the LINE indicator is not lit and that the
DATA indicator is not blinking or lit and then switch off
the [POWER] key (
) and the main power switch.
Wait at least 10 seconds and then switch the main
power switch and the [POWER] key (
that order.
☞
Illustration of the machine (A) and (D) (page 36)
If the message still appears after switching the
[POWER] key (
) and main power switch off and on
several times, it is likely that a failure has occurred that
requires service. In this event, stop using the machine,
unplug the power plug, and contact your dealer or
nearest authorised service representative. (When
contacting your dealer or nearest authorised service
representative, inform them of the displayed error code.)
Add paper as instructed by the message in the display.
When toner runs low, a message will appear to inform
you that the toner cartridge must be replaced. To
replace the toner cartridge, see "5. MAINTENANCE" in
the User's Guide.
Remove the misfeed as instructed by the message in
the display.
☞
REMOVING MISFEEDS (page 3)
When the Output tray (centre tray) or Exit tray unit (right
tray) becomes full, a detector activates and stops
printing.
Remove the output from the tray and resume printing.
☞
Illustration of the machine (B) and (C) (page 36)
Replace the waste toner box as instructed by the
message in the display.
☞
"5. MAINTENANCE" in the User's Guide
Check the Paper Tray Settings and see if checkmarks
appear in the checkboxes of each mode. Functions
without a checkmark cannot be used for printing using
that tray.
➞ System Settings > "Paper Tray Settings" > "Tray
Settings" >
(Each mode)
The correct original size cannot be detected if the
original is curled or folded. Straighten the original.
Original sizes smaller than A5 (5-1/2" x 8-1/2") cannot
be detected. Enter the original size manually.
* When scanning a small original on the document
glass, it is convenient to place a blank sheet of paper
on top of the original which is the same size (A4
(8-1/2" x 11"), B5 (8-1/2" x 11"R), etc.) as the paper
that you wish to use for printing.
) back on in
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