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Problem

The operation panel

cannot be used.

Printing is not

possible or stops

during a job.

The original size is not

automatically selected

or the wrong size is

selected.

Point to check

Does the message "Call for service.

Code:xx-xx*." appear in the display?

*Letters and numbers appear in xx-xx.

Is a tray out of paper?

Is the machine out of toner?

Has a paper misfeed occurred?

Is the Output tray (centre tray) or Exit

tray unit (right tray) full?

Is the waste toner box full?

In the Paper Tray Settings of the system

settings, are restrictions placed on the

trays that can be used in each mode

(copy, print, fax, Internet fax, and

document filing)?

Is the original curled or folded?

Did you place an original smaller than

A5 (5-1/2" x 8-1/2") size?

Solution

Make sure that the LINE indicator is not lit and that the

DATA indicator is not blinking or lit and then switch off

the [POWER] key (

) and the main power switch.

Wait at least 10 seconds and then switch the main

power switch and the [POWER] key (

that order.

☞

Illustration of the machine (A) and (D) (page 36)

If the message still appears after switching the

[POWER] key (

) and main power switch off and on

several times, it is likely that a failure has occurred that

requires service. In this event, stop using the machine,

unplug the power plug, and contact your dealer or

nearest authorised service representative. (When

contacting your dealer or nearest authorised service

representative, inform them of the displayed error code.)

Add paper as instructed by the message in the display.

When toner runs low, a message will appear to inform

you that the toner cartridge must be replaced. To

replace the toner cartridge, see "5. MAINTENANCE" in

the User's Guide.

Remove the misfeed as instructed by the message in

the display.

☞

REMOVING MISFEEDS (page 3)

When the Output tray (centre tray) or Exit tray unit (right

tray) becomes full, a detector activates and stops

printing.

Remove the output from the tray and resume printing.

☞

Illustration of the machine (B) and (C) (page 36)

Replace the waste toner box as instructed by the

message in the display.

☞

"5. MAINTENANCE" in the User's Guide

Check the Paper Tray Settings and see if checkmarks

appear in the checkboxes of each mode. Functions

without a checkmark cannot be used for printing using

that tray.

➞ System Settings > "Paper Tray Settings" > "Tray

Settings" >

(Each mode)

The correct original size cannot be detected if the

original is curled or folded. Straighten the original.

Original sizes smaller than A5 (5-1/2" x 8-1/2") cannot

be detected. Enter the original size manually.

* When scanning a small original on the document

glass, it is convenient to place a blank sheet of paper

on top of the original which is the same size (A4

(8-1/2" x 11"), B5 (8-1/2" x 11"R), etc.) as the paper

that you wish to use for printing.

) back on in