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Problem

The paper misfeeds.

Paper does not feed

from the paper tray.

The image on paper

from the bypass tray

is skewed.

The automatic

document feeder does

not operate.

Problems Related to Quality / Print Results

Problem

Lines appear in the

scanned image.

Smudges appear on

printed output.

Point to check

Is A5 (5-1/2" x 8-1/2") size paper

loaded?

Has the correct paper size been set?

Did you add paper to the bypass tray?

Is the paper loaded correctly in the

paper tray?

Is too much paper loaded in the tray?

Are the bypass tray guides adjusted to

the width of the paper?

Have functions been disabled by the

administrator?

Point to check

Are the scanning areas of the document

glass or automatic document feeder

dirty?

Is the bypass tray feed roller dirty?

Is the feed roller dirty?

Are you using paper that is not within

the specifications?

Solution

Load A5 (5-1/2" x 8-1/2") size paper in tray 1 (the first

tray), in tray 2 (the second tray), or in the bypass tray.

* When loading A5 (5-1/2" x 8-1/2") size paper in tray 1

or tray 2, place the paper in the horizontal (A5R

(5-1/2" x 8-1/2"R)) orientation.

If you are using a special size, be sure to specify the

paper size.

If the size of paper loaded in a tray was changed, be

sure to check the paper size setting.

➞ System Settings > "Paper Tray Settings" > "Tray

Settings"

When adding paper, remove any paper remaining in the

tray, combine it with the paper to be added, and reload

as a single stack. If paper is added without removing the

remaining paper, a misfeed may result.

☞

Illustration of the machine (G) (page 36)

Set the guides to the size of the paper. Make sure the

height of the paper does not exceed the indicator line.

☞

Illustration of the machine (E) (page 36)

Do not load more than the maximum number of sheets.

The maximum number of sheets varies depending on

the paper type setting. For more information, see

"SPECIFICATIONS" in the Safety Guide.

Adjust the bypass tray guides to the width of the paper.

☞

Illustration of the machine (F) (page 36)

Some functions may have been disabled in the system

settings (administrator). Check with your administrator.

Solution

Clean the scanning areas of the document glass or

automatic document feeder?

☞

"5. MAINTENANCE" in the User's Guide

Clean the surface of the bypass tray feed roller.

☞

"5. MAINTENANCE" in the User's Guide

Clean the surface of the original feed roller.

☞

"5. MAINTENANCE" in the User's Guide

Use SHARP-recommended paper. Using paper that is

for other models or special paper that is not supported

may result in misfeeds, creases, or smudges.

☞

"SUPPLIES" in the Safety Guide