Cisco 3600 Series Nota di configurazione - Pagina 20

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Troubleshooting

Check the following items to help isolate problems with the power supply installation:

•

For service and support for a product purchased from a reseller, contact the reseller. Resellers offer

a wide variety of Cisco service and support programs, which are described in the section "Service

and Support" in the information packet that shipped with your chassis.

Note

(CCO) as a guest. CCO is Cisco Systems' primary, real-time support channel. Your reseller offers

programs that include direct access to CCO's services.

For service and support for a product purchased directly from Cisco, use CCO.

CCO is Cisco Systems' primary, real-time support channel. SMARTnet customers and partners can

self-register on CCO to obtain additional content and services.

Note

offers programs that include direct access to CCO's services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added

services to Cisco's customers and business partners. CCO services include product information,

software updates, release notes, technical tips, the Bug Navigator, conﬁguration notes, brochures,

descriptions of service offerings, and download access to public and authorized ﬁles.

CCO serves a wide variety of users through two interfaces that are updated and enhanced

simultaneously—a character-based version and a multimedia version that resides on the World Wide

Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet

20 Cisco 3600 Series Power Supply Conﬁguration Note

With the power switch on, is the power LED on the front panel on?

— If not, check the AC or DC input, AC or DC source, router circuit breaker, and the power

supply cable (AC) or power supply wiring (DC).

— Check the power supply connection to the motherboard.

— If the power LED is still off, the problem might be a power supply failure.

Does the router shut down after being on a short time?

— Check the fans. If the fans are not working, the router will overheat and shut itself down.

— If the fans are not working, check the power supply connections to the fans.

— Ensure that the chassis intake and exhaust vents are clear.

— Check the environmental site requirements in your router installation and conﬁguration

guide.

If you purchased your product from a reseller, you can access Cisco Connection Online

If you purchased your product from a reseller, you can access CCO as a guest. Your reseller