Cisco 6800 Series Manuale d'uso - Pagina 14

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Transfer Calls

You can clear the call forward all service by pressing Clr fwd.

Transfer Calls

You can transfer an active call to another person.

Transfer a Call to Another Person

When you transfer a call, you can stay on the original call until the other person answers. This gives you an

opportunity to talk privately with the other person before you remove yourself from the call. If you don't want

to talk, transfer the call before the other person answers.

You can also swap between both callers to consult with them individually before you remove yourself from

the call.

Procedure

Step 1

From a call that is not on hold, press Transfer

Step 2

Enter the other person's phone number and press Call.

Step 3

(Optional) Wait until you hear the line ring or until the other person answers the call.

Step 4

Press Transfer again.

Consult Before You Complete a Transfer

Before you transfer a call, you can talk to the person that you're transferring the call to.

Before you begin

You have an active call that needs to be transferred.

Procedure

Step 1

From a call that is not on hold, press Transfer

Step 2

Enter the phone number for the party you want to call and press Call.

Step 3

When the other person answers, you can talk to them.

Step 4

(Optional) Press the line key to return to the held call.

Step 5

(Optional) Press the line key to return to the transfer target phone number.

Step 6

Press Transfer

Calls

or Transfer again.

or Transfer.

Calls