Cisco 6800 Series User Manual - Page 14

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Cisco 6800 Series User Manual

Transfer Calls

You can clear the call forward all service by pressing Clr fwd.
Transfer Calls
You can transfer an active call to another person.
Transfer a Call to Another Person
When you transfer a call, you can stay on the original call until the other person answers. This gives you an
opportunity to talk privately with the other person before you remove yourself from the call. If you don't want
to talk, transfer the call before the other person answers.
You can also swap between both callers to consult with them individually before you remove yourself from
the call.
Procedure
Step 1
From a call that is not on hold, press Transfer
Step 2
Enter the other person's phone number and press Call.
Step 3
(Optional) Wait until you hear the line ring or until the other person answers the call.
Step 4
Press Transfer again.
Consult Before You Complete a Transfer
Before you transfer a call, you can talk to the person that you're transferring the call to.
Before you begin
You have an active call that needs to be transferred.
Procedure
Step 1
From a call that is not on hold, press Transfer
Step 2
Enter the phone number for the party you want to call and press Call.
Step 3
When the other person answers, you can talk to them.
Step 4
(Optional) Press the line key to return to the held call.
Step 5
(Optional) Press the line key to return to the transfer target phone number.
Step 6
Press Transfer
Calls
14
or Transfer again.
or Transfer.
or Transfer.
Calls