Cisco SPA 303 Series Manuale di configurazione e risoluzione dei problemi - Pagina 8

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Cisco SPA 303 Series Manuale di configurazione e risoluzione dei problemi
Phone.com Setup and Troubleshooting Guide
Cisco SPA303 IP Phone
or other heavy network activity can adversely
You can test your network
affect your call quality. Limit heavy Internet use
performance at our VoIP Phone
during VoIP calls if you experience this problem.
Service Test page
(www.phone.com/voiptest/)
Why Don't I Get A Dial Tone?
If the line key on your Cisco SPA303 IP Phone is orange, check the
Connecting It to Your Network
section again, and make sure
everything is set up correctly.
If the phone is connected properly but the line key is still orange,
your network may be interfering with the VoIP traffic between your
phone and Phone.com's servers. Check out the
Do I Have To
Change My Network Settings or Hardware
section below for some
tips.
Why Doesn't My Phone Ring?
First, make sure your phone's call forwarding feature (the
cfwd
softkey) or Do Not Disturb feature (the
softkey) are disabled.
dnd
If these features are disabled but you're still having problems
receiving calls, your network may be interfering with the VoIP traffic
between your phone and Phone.com's servers. Take a look at the
Do I Have To Change My Network Settings or Hardware
section
below for more info.
Why Do My Calls Drop After 15 Minutes?
Unlike a few of the issues above, there's only one explanation to
this problem — and it's the network. Head down to the
Do I Have
To Change My Network Settings or Hardware
section for some
guidance.
Do I Have To Change My Network Settings or
Hardware?
Although VoIP devices are designed to work with all types of
routers, you may encounter issues getting VoIP to work properly,
Revised: May 28, 2014
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