Blackberry MAIL - BROWSING SMARTPHONE Manuale d'uso - Pagina 16

Sfoglia online o scarica il pdf Manuale d'uso per Software Blackberry MAIL - BROWSING SMARTPHONE. Blackberry MAIL - BROWSING SMARTPHONE 25. Using the browser on your blackberry smartphone version: 2.6

User Guide

About email message filters

You can create email message filters to specify which incoming email messages your BlackBerry® device receives. Email message filters also
determine how BlackBerry® Mail forwards email messages to your device (for example, high importance or header only). You can specify criteria
for your email message filters based on who sent the email message, how you were addressed, and what level of importance the sender assigned
to the email message.
BlackBerry Mail applies email message filters to an incoming email message in the order that the email message filters appear. If none of the
email message filters that you create apply to an incoming email message, BlackBerry Mail applies a default email message filter to the email
message. You can specify whether you want this default email message filter to forward all email messages to your device or not.
You cannot create or change email message filters using a browser on your device. To create or change email message filters, you must use
the email setup application on your device or log in to the BlackBerry Mail web site using a browser on your computer.

Troubleshooting for email message management

I cannot reply to or forward an email message
The email message that you are trying to reply to or forward might be more than 30 days old. After 30 days, email messages remain on your
BlackBerry® device, but you cannot reply to or forward them.
Perform one of the following actions:
• If you have set up your BlackBerry® Mail account to automatically forward email messages that you send or receive on your BlackBerry
device to another email account, reply to or forward the email message from that email account.
• If you have set up a third-party email account to forward email messages to your device, and the email message you are trying to reply
to or forward is more than 30 days old, reply to or forward this email message from your third-party email account.
Related topics
About email message storage, 12
I cannot forward email message attachments from my device
BlackBerry® Mail does not support opening email message attachments on BlackBerry devices.
Perform any of the following actions:
• To view and forward an email message with an attachment, set up your BlackBerry Mail account to automatically forward all email
messages with attachments to another email account, and then open the email message attachments from that email account.
• To upgrade your BlackBerry Mail account so that you can view and forward email messages with attachments directly from your
BlackBerry device, contact your wireless service provider.
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About email message filters