1-3. FAX Errors
For errors other than those listed below, please refer to the "G3 / G4 Facsimile Error Code List (Rev.
2)" (HY8-23A0-020 in English).
< User error codes >
Error
TX /
code
RX
#001
TX
Document jam
#003
TX /
Document is too long, or page time-over
RX
#005
TX /
Initial identification (T0 / T1) time-over
RX
#012
TX
No recording paper at the receiving machine
#017
TX
Redial time-over, but no DT detected
#018
TX
Auto dialing transmission error, or redial time-over
#022
TX
Call failed (no dial registration)
#037
RX
Memory overflow at reception of an image
#046
RX
Direct mail rejection (rejection of mail reception)
#059
TX
Dialed number not matches the CSI of the
connected machine
#085
TX
No color fax function supported in the receiving
machine
#099
TX /
Transmission terminated mid-way by pressing the
RX
Stop button
#995
TX /
During TX (sending):
RX
Memory transmission reservation cancelled
During RX (receiving):
Image data received in the memory cleared
< Service error codes >
Error
TX /
code
RX
##100 TX
Re-transmission of the procedure signal has been
attempted the specified number of times, but failed.
##101 TX /
Sender's modem speed does not match the
RX
receiving machine.
##102 TX
Fallback is not available.
##103 RX
EOL has not been detected for 5 seconds (or 15
seconds in CBT).
##104 TX
RTN or PIN has been received.
##106 RX
The procedure signal has been expected for 6
seconds, but not received.
##107 RX
Fallback is not available at the sending machine.
Meaning
Meaning
(7/37)
Solution
(parts that are likely to be faulty)
- Document upper guide
- Document upper guide
- Check the telephone line type settings
(rotary pulse / touch tone).
- Check the telephone line type settings
(rotary pulse / touch tone).
- Register a dial number.
- Delete unnecessary image data from
the memory.
- Register the dial number of the calling
machine.
- Register the dial number (CSI)
properly on the receiving machine.
- Send a fax in the B&W mode.
Solution
(parts that are likely to be faulty)
- Try a higher transmission level.
- Try a higher transmission level.
- Increase the transmission level of the
sending machine.
- Try a higher transmission level.
- Increase the transmission level of the
sending machine.
- Increase the transmission level of the
sending machine.
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