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Troubleshooting
Error Message Table
LCD
W a r n
i n g
* * *
C l e a n
R o
l l e r
W a r n
i n g
* * *
R e p l a c e
R o l l e r
W a r n
i n g
* * *
D b l
F e e d
O c u r r e d
U 1 1
J A M
U 1 2
J A M
U 1 4
J A M
U 1 6
J A M
U 1 8
R e m a i n d
U 2 0
S k e w
E r r o r
U 2 3
D o u b l e
U 3 0
F r o n t
U 3 1
A D F
D o o r
U 3 2
T o p
D o o r
U 3 5
D o c .
C o v e r
F
C a l l
S e r v i c e
U 5 0
N o
I ⁄ F
* If you see the call-for-service error "F41 Call Service" displayed in the LCD, check the position of the metal
clamp under the scanner. (
52
Possible Cause
Rollers are dirty.
* * *
Rollers require replacement.
* * *
Double-feed occurred.
* * *
Dust on the paper detection sensor.
Page has jammed.
Page has jammed.
Originals are still in the scanner.
D o c .
Dust on the document sensors.
Document was skewed.
Double-feed occurred.
F e e d
Front door is open.
D o o r
ADF door is open.
Imprinter (top door) is open.
Document cover is open.
Service error*.
Interface board not installed.
B o a r d
10)
Remedy
Clean the rollers. (
41)
Replace the rollers.
Check the ADF paper feed path.
Clean the paper detection sensor.
(
44)
Remove the jammed page. (
Remove the jammed page. (
Remove all documents in the ADF.
Clean the document sensors. (
Open the ADF and remove the
stopped document. (
39)
Remove the jammed pages. (
Close the front door.
Close the ADF door.
Close the imprinter door.
Close the document cover.
Switch off the scanner, unplug the
power cord, and call for service.
Install the interface board.
39)
39)
44)
39)