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"Your Partners in Network Alarm Management"

TKP: Resetting a NetGuardian 216 G3 to Factory Defaults

If you can't remember your passwords to access a NetGuardian 216 G3,

and have no other means to access the unit, you can manually reset the

unit to factory settings.

Note: If you have a G1 series NetGuardian 216 or 480, see

This techno knowledge paper can help you if:

• You cannot access your NetGuardian 216 G3 due to a forgotten

username/password.

• You have physical access to the NetGuardian

Note: This process will set your NetGuardian back to factory defaults, erasing its alarm database. Do

not proceed if you don't wish to restore your NetGuardian to factory defaults.

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Connect to the 216's TTY Interface via the Front Craft Port.

o Start a Hyperterminal Session using the following settings:

9600 baud

Flow control: None

Quick Reference Chart

Troubleshooting Checklist

Techno Knowledge Paper

This

TKP.