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Fault

Unsatisfactory washing

result

Detergent residue on the

laundry.

Gray residue on the

laundry.

System shakes or shudders

when passing from lower to

higher speed spinning.

Fault displays

Text in display

Possible cause

field

"Water tap closed?"

Water taps not turned on.

Supply hose kinked or trapped.

Strainer in supply hose clogged.

Water pressure too low.

"Suds or blocked

Suds or pump is blocked.

pump?"

"Check Door!"

Door not closed properly.

If the fault cannot be eliminated with the aid of the above table, switch the appliance off, wait 5 seconds, switch the appliance on

again, select and start the program.

If the fault continues, call customer service; see Page 32.

Possible cause

The degree of soiling was higher than estimated.

Not enough detergent.

Some phosphate free detergents contain water insoluble

residues that may appear as light spots on the laundry.

Dirt accumulation from ointments, fats or oils.

Drum system suspension can shift during speed up, this

is not a failure.

Action

Select suitable program

Power wash as an additional option.

Add detergent according to the manufacturer's

specifications.

Brush off spots when laundry is dry.

Add the maximum amount of detergent and select the

highest permissible temperature.

Mix small and large laundry pieces in load to minimize

this effect.

Action

Turn on water tap. Program continues.

Eliminate the cause.

Clean the water inlet strainers; see Page 27.

Eliminate the cause.

Use less detergent for future wash loads. Detergents

specifically designed for your High Efficientcy washer

produce fewer suds and will include the letters HE" on the

packaging.Clean the water drainage pipe and/or drain hose.

Check whether laundry is trapped in door.

Close the door.