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Problem
Nothing
appears in the
display, even
when the power
is turned on.
The device
does not
measure.
Readings are
too high or too
low.
Other
Note: If the actions described above do not solve the problem, contact the
dealer.
Do not attempt to open or repair this product, as any attempt to do so
will make your warranty invalid.
Troubleshooting
Possible Reason
Battery is drained.
Battery terminals are
not in the correct
position.
The cuff is not applied
properly.
You moved your arm or
body during measurement.
The cuff position is not
correct.
The value is different
from that measured at a
clinic or doctor's office.
English 13
Recommended Action
Replace with a new battery.
Reinstall the battery with
negative and positive
terminals matching those
indicated on the battery
compartment.
Apply the cuff correctly.
Make sure you remain very
still and quiet during
measurement.
Sit comfortably and still.
Place your arm on a table with
your palm facing upward and
the cuff at the same level as
your heart.
If you have a very weak or
irregular heartbeat, the
device may have difficulty in
determining your blood
pressure.
Refer to "Why Measure Blood
Pressure at Home?"
Remove the battery. Place it
back properly and try the
measurement again.