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WARRANTY DETAILS
It is our aim to provide you with quality products that you
can trust. Our products come with guarantees that cannot
be excluded under the Australian Consumer Law. You are
entitled to a replacement or a refund for a major failure and
for compensation for any other reasonably foreseeable loss
or damage.
You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
The Guarantee
The product is guaranteed to be free from defects in
workmanship and parts for a period of 1 year from the date
of purchase. Defects that occur within this warranty period,
under normal use and care, will be repaired, replaced or
refunded at our discretion, solely at our option with no
charge for parts and labour. The benefits conferred by
this warranty are in addition to all rights and remedies in
respect of the product that the consumer has under the
Trade Practices Act and similar state laws.
Proof of Purchase
This warranty is valid for the original purchase and is not
transferable. Please keep your purchase docket or receipt as proof
of purchase and as proof of date on which the purchase was made.
The purchase docket (or a copy) or receipt must be presented with
the warranty when making a claim under this warranty.
Service during the Warranty Period
To claim for warranty, contact us on 1300 800 200 or
[email protected] to get an RA# (Return Authorisation
Number). Ensure that the RA# is clearly stated on the outside of
the packaging and that the product is properly packaged so that
no damage occurs to the product during transit. Shipping of the
product back to us for warranty will be at your cost. A product
return without the RA# or proof of purchase will not be accepted.
Extent of Warranty
This warranty is limited to defects in workmanship or parts. All
defective products or parts will be repaired or replaced. This
warranty does not cover manuals and packaging.
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